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Testimonial
an amazing trip with China Expedition Tours

We had an amazing trip, thank you so much for all your hard work in putting together our itinerary. All the guides were wonderful and their knowledge was incredible. They could not do enough for us and were always punctual, polite and fun.The hotels were very well chosen, great locations, rooms were beautiful and food was abundant.

We even had an upgrade on arrival in Bejing which was a lovely way to start our holiday.  By the time Peter had finished with us in Bejing, I think I knew all there was to know about the Emperors and Dynasties. What would have helped would have been a “Time Line” brochure, so we could refer to which period was being talked about and where each Emperor fit in as there was so much to remember. Although we had a very full itinerary, I would have liked to see the Silk Road Markets in Bejing, I hear they are very interesting.The terracotta Soldiers in Xien were far more impressive than I had thought they would be. Grace was such a lovely Guide and obviously very proud of her job and what she has to show her guests.While we were in Guilin Amber suggested we take the chair lift to the top of a mountain and view Guilin from there.  I am so glad we did, it was amazing.

Bevan came back down on the chairlift and I decided to take the louge with Amber, it was so much fun, even for someone my age (54).As we were a little early for the acrobatic show in Shanghai, Colin very kindly took us to a wonderful shopping precinct close by to the theatre, this was very much appreciated and I believe should be added to the itinerary. Colin also suggested we take the night cruise which we loved, Shangahi is so beautiful at night and what a great way to see it. The “Mag Lev” train to the airport was fantastic, my husband had always wanted to do this and was not disappointed, I think this should be offered as an extra when selling Shanghai.

All our drivers were fantastic. We felt safe at all times even though the traffic in China was very different to what we are used to. The only thing that would
have been nice was to return to a cool vehicle, although this was not always possible I am sure.

The only thing that I was sometimes disappointed with was the choice of lunch venues. We chose your company because it was for small groups or in our case, only two people, and in some places we were in large dining rooms with large groups of tourists. I am sure these places are chosen for their locations and the food which was served which was wonderful.
 
We had a most wonderful holiday and I will most certainly recommend China Expedition Tours to everyone.  I do hope we can visit China again very soon.
 
Kindest regards
Jenny and Bevan

 

From : Jenny and Bevan Kipps
Updated :11/04/2013
  • Customer: Jenny and Bevan Kipps
  • Nationality: Australia
  • Travel Date: 13/09/2013 -
    23/09/2013
  • Itinerary: Best of China Tour
  • E-mail:
Well Organised Tour

Dear Monica,

Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
 
All our guides were very helpful and spoke good English.
 
Our favourite was Zoe from xi'an .  She was very flexible and knowledgeable. 
 
The best hotel was the new world hotel in Xi'an.
 
The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river.  Unfortunately the hostess could not speak English and the host was away on business.  Amber stayed with us until quite late to ensure we were comfortable.  Amber spoke the best English of all our guides.
 
We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show.  We had wonderful seats in the middle of the stage. I think this was the best  show we saw.  The Yangshou river light show was good but 280yuan per person was a little expensive.  It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
 
The only disappointment was the Yangtse River Cruise.  We paid for a room to accommodate 3 people.  On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade.  I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three.  So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people.  This room was extremely comfortable but cost 990yuan extra.  We would have preferred to have paid for the correct room first.
 
As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary.  The food and service on the cruise was not 5 star and they were regularly trying to upsell us.   Morning Tea and afternoon tea were not included and coffee was extra except at breakfast.  On a 5 star ship you would not have to pay for anything except alcoholic drinks.
 
Our room in Shanghai was too small to fit our luggage and 3 beds.  Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
 
 
Regards

Sherrie and Gary Blundell

From : Sherrie and Gary Blundell
Updated :11/04/2013