China Family Tours

10Tours

What customers say about us?

  • Wayne Smith
    the U.S

    Hi Monica,

    We had a great trip (Xian, Guilin, Tibet, Yangtze River Cruise).  What a memorable time for me and my two sons.  We are in Beijing for the next 2 weeks with my wife and will be doing some site seeing around the city so I have many more photos to take. 

    Thank you so much for assitance with the planning of the trip.  Everything went smoothly and we had a great time!

    I recently just discovered the Trip Advisor App for my iPhone.  It has been really useful so I will post something on the web site for China Expedition Tours.

    Thanks, :)

    Wayne

    Date of experience: 08/07/2017-24/07/2017
  • Sherrie and Gary Blundell
    the U.S

    Dear Monica,

    Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
     
    All our guides were very helpful and spoke good English.
     
    Our favourite was Zoe from xi'an .  She was very flexible and knowledgeable. 
     
    The best hotel was the new world hotel in Xi'an.
     
    The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river.  Unfortunately the hostess could not speak English and the host was away on business.  Amber stayed with us until quite late to ensure we were comfortable.  Amber spoke the best English of all our guides.
     
    We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show.  We had wonderful seats in the middle of the stage. I think this was the best  show we saw.  The Yangshou river light show was good but 280yuan per person was a little expensive.  It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
     
    The only disappointment was the Yangtse River Cruise.  We paid for a room to accommodate 3 people.  On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade.  I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three.  So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people.  This room was extremely comfortable but cost 990yuan extra.  We would have preferred to have paid for the correct room first.
     
    As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary.  The food and service on the cruise was not 5 star and they were regularly trying to upsell us.   Morning Tea and afternoon tea were not included and coffee was extra except at breakfast.  On a 5 star ship you would not have to pay for anything except alcoholic drinks.
     
    Our room in Shanghai was too small to fit our luggage and 3 beds.  Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
     
     
    Regards

    Sherrie and Gary Blundell

    Date of experience: 23/09/2017-08/10/2017
  • Collin
    U.S.A

    This is our first China Trip. Our guides did a wonderful job. All drivers are very nice,we don't have to worry about the driving. The hotel in Xi'an is very beautiful. Thank you so much for this wonderful trip!

    Collin 02_副本.jpg

    Date of experience: 21/06/2018-30/06/2018
  • Jonathan Edelshain
    the U. K

    Hi Monica

    Sorry I took a while to reply but went to Wales for a few days!

    First of all a Big thankyou-your guides Rockie and Grace were superb-nothing was too much for them and they were very professional and enthusiastic making my experience in China a trip of a lifetime!

    I enjoyed trip immensely ,learnt a lot,took 1000 photos and 2 hrs of video-Am inviting whole family around for a china night to show off photos and video!

    Thankyou to you and your superb guides Grace and Rockie!!

    Yours Sincerely,

    Jonathan Edelshain

    Date of experience: 13/08/2017-18/08/2017
  • Ellie
    Greece

     I just wanted to comment on what a wonderful experience my husband and I had in China. We truly miss the beauty that China has to offer. Not only that, my overall experience with CET was better than expected. What I truly miss about China is the person! I am Asian myself, and I enjoy people. Now that we are back at home, as we get up every morning. It’s sad to not see people outside like in China. Again I want to express my heartfelt appreciation on what a wonderful experience we had with you. you has truly made our Vacation a Vacation that my husband and I will remember and cherish a lifetime!

    Date of experience: 15/08/2016-11/10/2016
  • Lusaih
    Germany

    We had great time wit China Expedition tour company in Guilin!
    I can't say enough good things about our experience with China Expedition tour company,From the initial selection of Guilin and Yangshuo as our destination to the service we received from arrival in Guilin to our departure, our tour organizer Channel from China Expedition tour company exceeded our already high expectations. The hotel was in an excellent location, Our guide was a wealth of information, everything from history to culture to how silk is made to where the five star hotels were so that we could use Western style toilets. China Expedition tour company treated us like VIP guests! I highly recommend them. 

    lusaih2.jpg

    Date of experience: 10/05/2019-26/05/2019

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