Ancient Town Tours

7Tours

What customers say about us?

We’re sure that our customers’ words talk louder than our own’s. We believe that hearing directly from those who've experienced our private China tours is the best way to understand what we’re doing. It's not just about seeing the sights and the tour itself; it's about the whole process, from planning to execution. We highly value all the feedbacks and make them to encourage us to constantly improve our services.

  • Sherrie and Gary Blundell
    Sherrie and Gary Blundell
    the U.S

    Dear Monica,

    Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
     
    All our guides were very helpful and spoke good English.
     
    Our favourite was Zoe from xi'an .  She was very flexible and knowledgeable. 
     
    The best hotel was the new world hotel in Xi'an.
     
    The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river.  Unfortunately the hostess could not speak English and the host was away on business.  Amber stayed with us until quite late to ensure we were comfortable.  Amber spoke the best English of all our guides.
     
    We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show.  We had wonderful seats in the middle of the stage. I think this was the best  show we saw.  The Yangshou river light show was good but 280yuan per person was a little expensive.  It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
     
    The only disappointment was the Yangtse River Cruise.  We paid for a room to accommodate 3 people.  On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade.  I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three.  So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people.  This room was extremely comfortable but cost 990yuan extra.  We would have preferred to have paid for the correct room first.
     
    As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary.  The food and service on the cruise was not 5 star and they were regularly trying to upsell us.   Morning Tea and afternoon tea were not included and coffee was extra except at breakfast.  On a 5 star ship you would not have to pay for anything except alcoholic drinks.
     
    Our room in Shanghai was too small to fit our luggage and 3 beds.  Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
     
     
    Regards

    Sherrie and Gary Blundell

    Date of experience: 23/09/2017-08/10/2017
  • Mr. John Mayer
    Mr. John Mayer
    the U.S.

    We booked three-day trekking on the Great Wall. It was far beyond our expectation. Hiking the Great Wall is the best option to get to know the history of the Wall and had the awesome view of it. The section we trekked are most unrecovered and remote part of the Great Wall. Our guide, Richard is very friendly and professional. We learnt a lot from him about the history of the Great Wall. And we were lucky enough to view beautiful sunrise and sunset. It is well worth the long hiking. We highly recommend the tour for anyone who want to visit the Great Wall.

    Date of experience: 24/05/2018-26/05/2018
  • Naila Hussain
    Naila Hussain
    Canada

    Hi, Monica, we just came back home and still in jetlag.  We enjoyed our tour, the guide was very nice, his english was very good and the driver was also very nice. They were on time at the hotel. We enjoyed the lunch at the jade factory resturant. The food was very tasty , according to our liking. The only thing I would suggest that I wish some one had called us a day before at our hotel  and confirm, because I tried to call the the phone # on the papers, but due to holiday no one answered. I was not sure if some one will show up in the morning. The adress you gave me in Chinese writing was very helpful. 

     Naila

    Naila Hussain02.jpg  

    Date of experience: 05/10/2015-05/10/2015
  • Erikas Petrikas & Ilona Petrikiene
    Erikas Petrikas & Ilona Petrikiene
    Lithuania

    We had wonderful time traveling around Guilin, just as my wife said, Guilin was such fascinated place that we would love to spend the rest of our life there, green hills and clear waters ,friendly people and beautiful scenery, it is just so perfect. Planed by China Expedition Tour, we discovered marvelous the Longsheng rice terraces, splendid project of wisdom. And Li River cruise was also amazing, Elephant Trunk Hill is full of history and we can not help to take photos there in memory of such lovely place. And story about Fubo Hill is compelling, our guide is humorous, she shared with us funny story without reservation, we spend pleased moment with each other, I just say she is so great. China Expedition Tour is so helpful and professional, we gonna miss their work team and miss Guilin, such pretty city.

    Date of experience: 19/03/2017-22/03/2017
  • Aurelia e Mario Bignami
    Aurelia e Mario Bignami
    Italy

    Dear Mrs. Chanel,

    We were really pleased with the whole trip that You organised for us.

    All aspects were studied very well and we had the opportunity to see beautiful landscapes and to know and love China. All the guides were good and prepared; we remember with special affection Nancy that we had in Shangri-la and who really loved us.

    Nancy anticipated of one day the visit to the Jade Mountain Snow and in this way we could see the spectacle of minorities that will not forget for life.

    The visits to Guillin were exceptional and Lizzie was really good at explaining. The rice fields of Longji were an exciting experience because they are the demonstration of the secular ability of the Chinese people to adapt to the environment even in the most difficult areas.

    The dinner at Your house was a demonstration of friendship that we will not forget and we wish you every luck for your Husband and for Your very good and polite daughter.

    Shanghai was amazing and Luisa guided us with great advice in a huge but extraordinarily friendly and organized city.

    My wife who speaks very little English has always found herself at ease; all the accommodations we tried were well above European standards and especially made us appreciate the China of small villages and ordinary people.

    We gave Your references to all our friends and our 3 daughters encouraging everyone to live this experience because in fact we know little here in Europe of the reality of this great country and only through direct experience is possible to understand a civilisation that thousands of years of history and much to teach us.

    We hope to come again and visit the center and north of China that surely reserve us new reasons for wonder and joy.

    Dear Mrs Chanel,

    Still many thanks for everything You have done for us.

    Aurelia e Mario Bignami

    Bignami2.jpg
    Bignami1.jpg

    Date of experience: 01/11/2024-14/11/2024
  • Danette
    Danette
    Fennesy

    Alex, Our tour was wonderful! I felt like we visited the top sights in China and we did it thoroughly. The hotels were beautiful and every meal offered a huge selection and exceptional service. I would gladly recommend China Expedition Tour to anyone wanting to visit China! From the very first question until the last day, the service was impeccable. Quick response and explanations of all inquiries. Excellent! Sincerely!

    Date of experience: 20/08/2014-03/09/2014

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