Gourmet Tours

7Tours

What customers say about us?

  • Marthe Druska
    the U.S

    Hi, Monica.Thank you for your note. My tour in Beijing was excellent - Allen (Lu You) was a fantastic tour guide and I have only good things to say about him. Our driver was also very good.

    In terms of improvements - I would have liked to have spent more time at the Summer Palace and in the Hutong, but we were on a tight schedule.

    I would also suggest that tourists not visit the pearl market - the atmosphere was not very pleasant. However, the tea house and silk factory that we visited were very good.

    I would recommend Allen as a tour guide to other tourists and would definitely return to the sights that I saw on this trip.

    Here is the picutre taken on the Great wall. Thank you again, it was a very good trip,

    Marthe

    Date of experience: 15/09/2017-17/09/2017
  • Sherrie and Gary Blundell
    the U.S

    Dear Monica,

    Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
     
    All our guides were very helpful and spoke good English.
     
    Our favourite was Zoe from xi'an .  She was very flexible and knowledgeable. 
     
    The best hotel was the new world hotel in Xi'an.
     
    The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river.  Unfortunately the hostess could not speak English and the host was away on business.  Amber stayed with us until quite late to ensure we were comfortable.  Amber spoke the best English of all our guides.
     
    We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show.  We had wonderful seats in the middle of the stage. I think this was the best  show we saw.  The Yangshou river light show was good but 280yuan per person was a little expensive.  It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
     
    The only disappointment was the Yangtse River Cruise.  We paid for a room to accommodate 3 people.  On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade.  I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three.  So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people.  This room was extremely comfortable but cost 990yuan extra.  We would have preferred to have paid for the correct room first.
     
    As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary.  The food and service on the cruise was not 5 star and they were regularly trying to upsell us.   Morning Tea and afternoon tea were not included and coffee was extra except at breakfast.  On a 5 star ship you would not have to pay for anything except alcoholic drinks.
     
    Our room in Shanghai was too small to fit our luggage and 3 beds.  Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
     
     
    Regards

    Sherrie and Gary Blundell

    Date of experience: 23/09/2017-08/10/2017
  • Naila Hussain
    Canada

    Hi, Monica, we just came back home and still in jetlag.  We enjoyed our tour, the guide was very nice, his english was very good and the driver was also very nice. They were on time at the hotel. We enjoyed the lunch at the jade factory resturant. The food was very tasty , according to our liking. The only thing I would suggest that I wish some one had called us a day before at our hotel  and confirm, because I tried to call the the phone # on the papers, but due to holiday no one answered. I was not sure if some one will show up in the morning. The adress you gave me in Chinese writing was very helpful. 

     Naila

    Naila Hussain02.jpg  

    Date of experience: 05/10/2015-05/10/2015
  • Emilio Cabrera
    the U.S.A

    Monica:

    We have fantastic vacations and I want to thank you and you staff for a wonderful service.Please give from us special thank to Karen for her out standing

    service, she and the driver when over the service and provide us withextra stops that 

    were not included in our itinerary.

    Best Regards

    Emilio Cabrera

    Emilio Cabrera 02.jpg

    Date of experience: 30/09/2014-02/10/2014
  • Leon
    USA

    We just wanted to drop a note here to say what a fantastic time we had in China with China Expedition Tours! All the guides were superb. Especially Sunny in Guilin. He was an amazing guide - Knowledgeable, friendly, and a true pleasure to be in the company of. Thank you so much for the recommendation of The Aroma Tea House in downtown Guilin. It was very beautiful by the lake, we really enjoyed our stay there. Our Beijing guide spoke wonderful English, he was very kind, helpful and extremely polite, we have fond memories of him as our guide. We had so much fun on this trip. Thank you again China Expedition Tours!

    Date of experience: 10/07/2019-31/07/2019
  • Bob
    Australia

    My wife and I brought eight college students to China for two weeks in January. I was a little hesitant to use a Chinese tour company, but Alex Guan provided a better itinerary at a better price than anyone else. He also answered all email queries immediately. The tour went off without a hitch. Alex accompanied us to ensure everything went smoothly, and he had arranged excellent guides and drivers in every city (Beijing, Xi'an, Guilin, Yangshuo, Hangzhou, and Shanghai). The hotels exceeded our expectations, and the meals he had arranged were superb. On top of all that, Alex is a great guy who we all really enjoyed getting to know. I have no hesitation in whole-heartedly recommending China Expedition Tours and Alex Guan!

    Bob2.jpg

    Date of experience: 05/01/2017-18/01/2017

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