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What customers say about us?

  • Judy
    Britain

    Someone told us that if you want to know modern china, go to Beijing and Shanghai; If you want to know ancient China, then go to Xi’an. We were very lucky to take this tour and visit these three cities of China. We appreciated your service during the trip, especially the guide who gave us an excellent explains of china’s histories and developments. Besides, everything in the tour was considerably managed by China Expedition Tours, so we could have a light heart sightseeing and knowledge learning around China. Thank you so much.

    Date of experience: 30/10/2015-05/11/2015
  • Laura Wittig
    Honolulu, Hawaii, USA

    Dear Cici,
    I cannot thank you enough for all of your coordination for our trip in Guilin. Mandy and I thoroughly enjoyed Alex Guan, tour guide, and Mr. Jong (the driver). Alex also has a good command of the English language and a good sense of humor. Alex was very attentive, punctual and could easily resolve whatever issue we brought up. I would highly recommend Alex for any tour. He wondered why he wasn’t our guide on Monday at the orphanage and I told him that for some reason a Linn from BLAS got involved for that arrangement and I thought she was with the government in order to get us into the orphanage. Alex told us to call him if there were any problems.

    Laura Wittig02.jpg

    Date of experience: 25/06/2012-11/07/2012
  • Tauras
    Britain

    Hi Alex,

    Sorry for so long salience from my side. Had a lot of work plus business trips ….

    Firstly I want to thank you for perfectly organizing things inside our trip in China. Everything was as agreed except one. If you ask my opinion regarding guides the weakest was in Lhasa and strongest were in Shangri-La and Beijing. If you need details – please ask.

    In my opinion in all areas of life all people can improve. And there is no end to this process. That way I’m writing to you theses small remarks. But if I have to evaluate the services I have received from your company I can state 10 out of 10!

    Once more than you for perfect services!

    Tauras

    Date of experience: 21/05/2018-18/06/2018
  • Reg Dewhurst
    Australia

    Hi Monica.The tour went very well and as I said to Helen.we can never prepare a tour in China so we will be looking  to another 4 or 5 cities to do next time with you help. lease note that what I say below is not critical but for you to give some thought to.

    Beijing:Guide Rock was good in so much as picking us up and listening to what we asked of him in information. He could have been more forward  in pointing out things of interest without us having to ask as I think that is his job and he should be constantly pointing out things of interest for but he spent majority of time talking to the driver  (about what we do not know as it was Chinese)    
          
    Xian:Grace was very good and we learnt so much. The hotel was the best I have
    been in for a long time. My previous 2 visits the hotels were in the centre and only average.

    Guilin:Lizzie kept us informed and entertained. I think  the rice fields tour should be included in your tours as they really enjoyed it.The better rice field tour I have been on twice was unavailable due to road works.
    Shanghai:Guilie was good but could do a little more talking about matters of interest.I think one water town visit is enough as the 2nd is virtually the same as the first.There must be other items of interest in such a large city.

    Thanks again for your interest in our discussion and ging them an insight into China.Best wishes to Alex and the future for the company.
              
    Reg

    Reg Dewhurst02.jpg

    Date of experience: 19/05/2017-31/05/2017
  • Todd A Hall
    the U.S

    Hi,Monica,

    The trip was awesome!Every guide was an excellent ambassador for their city every place except for Guangzhou . Our guide, Louis, didn't take us to the tower there. I thought it was included with our tour...but I didn't question him. Also the hotel was not in a fun location and a bit unsettling.

    So overall, we had a great time with Randy, Rock, Ruby, Tiger and Ann.  While in Guilin, Tiger thought we were not having fun because of the rain; actually that made it more fun and gives us a fun story to share with friends, but I think that is why we didn't meet you.

    Can you do us a favor and give Tiger this email address, we would love to thank him more!

    Thanks and keep smiling!

    Todd and Tom

    Todd A Hall02.jpg

    Date of experience: 16/05/2017-03/06/2017
  • Megan Kunkle
    USA

    I traveled to China for the first time this past January. The trip was well-planned and fun from start to finish. Not only did Alex Guan do a fantastic job working with our travel dates and funds to fit a lot into our itinerary, he's also a great individual to talk to and travel with. If I had any questions or concerns, I felt extremely comfortable bringing them to Alex. The same was true of the the guides he had for us in each city. They were all very knowledgable and informative. I definitely learned a lot from this trip with China Expedition Tours. However, I also feel like Alex provided us several opportunities (scheduled and unscheduled) to break the "tourist" barrier and experience the Chinese culture. One of my favorite parts of the trip was taking a bike ride in Yangshuo with our guide, David. He arranged for us to stop by a local woman's house. She gave us a tour and shared fresh fruit and peanuts with us from her garden. With China Expedition Tours, you're guaranteed an unforgettable and highly enjoyable trip! I will be contacting Alex Guan the next time I visit China!

    Date of experience: 06/01/2017-21/01/2017

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