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What customers say about us?

  • Wayne Smith
    the U.S

    Hi Monica,

    We had a great trip (Xian, Guilin, Tibet, Yangtze River Cruise).  What a memorable time for me and my two sons.  We are in Beijing for the next 2 weeks with my wife and will be doing some site seeing around the city so I have many more photos to take. 

    Thank you so much for assitance with the planning of the trip.  Everything went smoothly and we had a great time!

    I recently just discovered the Trip Advisor App for my iPhone.  It has been really useful so I will post something on the web site for China Expedition Tours.

    Thanks, :)

    Wayne

    Date of experience: 08/07/2017-24/07/2017
  • Linda
    the U.A

    Hello,Alex.Let me thank you for the wonderful experience you provided us during our ten days tour of Beijing , Xian, Guilin and Shanghai.

    The guides(Lucy,Jerry,Monica and Angela) are so nice, they are really informative and patient with every questions.They have very good use of the English language.

    The entire China Expedition Tours experience was really a great one and we would feel safe in recommending your company to anyone interested on visiting your fascinating country.Once again thank you so much for being there for us.

    Happiest of the Holiday season to one and all.

    Warmest Regards

    Linda and Willima

    Date of experience: 19/07/2014-29/07/2014
  • Mr. John Mayer
    the U.S.

    We booked three-day trekking on the Great Wall. It was far beyond our expectation. Hiking the Great Wall is the best option to get to know the history of the Wall and had the awesome view of it. The section we trekked are most unrecovered and remote part of the Great Wall. Our guide, Richard is very friendly and professional. We learnt a lot from him about the history of the Great Wall. And we were lucky enough to view beautiful sunrise and sunset. It is well worth the long hiking. We highly recommend the tour for anyone who want to visit the Great Wall.

    Date of experience: 24/05/2018-26/05/2018
  • Richard and Sylvia
    British

    After looking at trip advisor, we picked 3 China based travel agencies who we thought might be able to plan a tour of the area around Beijing. One agency suggested factory tours from the outset whilst another was fairly insistent that we travel overnight by train, but Monica proved to be thoughtful and flexible.
    We have friends in Beijing and so started and ended our trip with them.
    She suggested a day trip to the Great Wall from Beijing plus a tour of Pingyao, Xi'an and Luoyang with 3 bullet train journeys and one plane flight.
    We decided not to go with a couple of her suggestions, but she was comfortable with that and re-jigged the trips to suit.
    The actual guides provided are generally contractors who can work for several agencies depending on the work available. But the choice of which guides to employ still falls on the travel agency (and availability).

    We were also very happy with our guides "Nelson" in Pingyao/Taiyuan, "Grace" in Xi'an and "Frank" in Luoyang as well as the drivers. They all turned up flawlessly on time for every appointment, helped us order lunch and always seemed happy.

    There appear to be one or two 'scams' running with guides taking commission on purchases made. But having ordered an evening dance show + meal at our hotel "Grand New World" our guide in Xi'an certainly earned what ever commission she got by making sure that my meal contained no sugar or MSG/Soy Sauce.

    Chinese drivers seem to learn to all drive at the Kamikaze school of motoring, but the drivers in Pingyao, Xi'an and Luoyang (Frank did his own driving) (also contracted but independently of the guides) did a good job of not frightening us too much.

    Chinese cyclists and motor cyclists don't even follow the correct direction of flow and often drive on the wrong side of the road. Chinese drivers hoot constantly if they want to overtake and can't quite squeeze by!

    Coffee in China generally doesn't seem very good (apart from at the large American chains).

    The Tian yuan kui hostel in Pingyao is an interesting mixture of traditional and modern. The staff were extremely lovely and the food was tasty. The hundreds of recommendations on A3 sheets on the wall in English, French, Italian, Spanish and other languages were also testament to that.

    The Grand New World hotel in Xi'an was a slice of America transported to China. Service was slightly variable. E.g. I had to go to 3 receptionists in order to find the one who was allowed to do checkouts. English from staff was variable though usually adequate.

    The Peony Hotel in Luoyang was also like a slice of America. Our safe would not work as it had no batteries in it. We struggled with language problems for about half an hour to get 4 new batteries to fit into it and then to get the Chinese maintenance lady to fit them right way round.

    The manager agreed a special picnic lunch for our train journey, but I ended up having to explain to francophone Chinese tour guide in French what we needed! But I guess episodes like this make a tour more interesting.

    Many thanks to Monica for arranging this memorable holiday.

    Date of experience: 01/09/2017-13/09/2017
  • Christina
    Germany

    Dear CET, My wife, son and I just returned from our trip to China, arranged by Monica. I wanted to jot a note to tell you how impressed and appreciative I was with the services that she provided. From the first email, through the final itinerary, through the execution of the trip, she was an absolute professional. She provided expert advice, helping me craft an itinerary to my needs. In the process she became as much a friend as a Travel Advisor. The trip was handled to perfection, no doubt a tribute to her expert planning and follow-up on the all the details. I asked for specific qualifications on the guides and in most of the cases it was spot on. All of the guides met the minimum expectations, and most of them far exceeded the expectations. I had an opportunity to use a number of different travel agencies in China, but it was her proactive and prompt responses, with very good information that made the difference. She is absolutely terrific -- I can't say enough positive things about her. Sincerely,

    Date of experience: 09/07/2016-12/09/2016
  • Adriana S.
    Brazil

    I have been in Beijin, Xian, Guilin, Shanghai.
    I had a fantastic experience. The chinese culture is very different.
    Monica mo (from agency) provided to me a nice itinerary and also answered all e-mail queries immediately.
    All guides and drives are very kindly and helpul.
    I liked to much all hotel (good service, nice food, location), except hotel in Xian (cold water shower). Some hotel have wifi only at lobby.
    All guide help me wiith extra information.
    I have no hesitation recommending China Expedition Tours. My special thanks to Monica Mo and guide Lisi
    Adriana S. - From São Paulo - Brazil

    Date of experience: 18/03/2017-30/03/2017

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