What customers say about us?
We’re sure that our customers’ words talk louder than our own’s. We believe that hearing directly from those who've experienced our private China tours is the best way to understand what we’re doing. It's not just about seeing the sights and the tour itself; it's about the whole process, from planning to execution. We highly value all the feedbacks and make them to encourage us to constantly improve our services.
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![Mr. Gulbara]()
Mr. Gulbara
U.S.AThank you for offer the 14 days China tour, it's amazing! everything is amazing! the hotels,the attractions, travel guides,drivers..... we will recommend you to all our friends. tks again.
Date of experience: 10/04/2018-23/04/2018 -
![Adriana S.]()
Adriana S.
BrazilI have been in Beijin, Xian, Guilin, Shanghai.
I had a fantastic experience. The chinese culture is very different.
Monica mo (from agency) provided to me a nice itinerary and also answered all e-mail queries immediately.
All guides and drives are very kindly and helpul.
I liked to much all hotel (good service, nice food, location), except hotel in Xian (cold water shower). Some hotel have wifi only at lobby.
All guide help me wiith extra information.
I have no hesitation recommending China Expedition Tours. My special thanks to Monica Mo and guide Lisi
Adriana S. - From São Paulo - BrazilDate of experience: 18/03/2017-30/03/2017 -
![Maria Coco]()
Maria Coco
AustraliaHi Alex
We just got home on wed but came home sick with laryngitis therefore late reply. We enjoyed ever part of the tour. The guides and drivers are so nice and polite. All hotels are clean. Thank you for the best holiday & will certainly be recommending your company to all our friends.Cheers Maria, Mick, Irene & Bruno
Date of experience: 04/05/2017-16/05/2017 -
![Leon]()
Leon
USAWe just wanted to drop a note here to say what a fantastic time we had in China with China Expedition Tours! All the guides were superb. Especially Sunny in Guilin. He was an amazing guide - Knowledgeable, friendly, and a true pleasure to be in the company of. Thank you so much for the recommendation of The Aroma Tea House in downtown Guilin. It was very beautiful by the lake, we really enjoyed our stay there. Our Beijing guide spoke wonderful English, he was very kind, helpful and extremely polite, we have fond memories of him as our guide. We had so much fun on this trip. Thank you again China Expedition Tours!
Date of experience: 10/07/2019-31/07/2019 -
![Laura Wittig]()
Laura Wittig
Honolulu, Hawaii, USADear Cici,
I cannot thank you enough for all of your coordination for our trip in Guilin. Mandy and I thoroughly enjoyed Alex Guan, tour guide, and Mr. Jong (the driver). Alex also has a good command of the English language and a good sense of humor. Alex was very attentive, punctual and could easily resolve whatever issue we brought up. I would highly recommend Alex for any tour. He wondered why he wasn’t our guide on Monday at the orphanage and I told him that for some reason a Linn from BLAS got involved for that arrangement and I thought she was with the government in order to get us into the orphanage. Alex told us to call him if there were any problems.
Date of experience: 25/06/2012-11/07/2012 -
![Sherrie and Gary Blundell]()
Sherrie and Gary Blundell
the U.SDear Monica,
Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
All our guides were very helpful and spoke good English.
Our favourite was Zoe from xi'an . She was very flexible and knowledgeable.
The best hotel was the new world hotel in Xi'an.
The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river. Unfortunately the hostess could not speak English and the host was away on business. Amber stayed with us until quite late to ensure we were comfortable. Amber spoke the best English of all our guides.
We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show. We had wonderful seats in the middle of the stage. I think this was the best show we saw. The Yangshou river light show was good but 280yuan per person was a little expensive. It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
The only disappointment was the Yangtse River Cruise. We paid for a room to accommodate 3 people. On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade. I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three. So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people. This room was extremely comfortable but cost 990yuan extra. We would have preferred to have paid for the correct room first.
As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary. The food and service on the cruise was not 5 star and they were regularly trying to upsell us. Morning Tea and afternoon tea were not included and coffee was extra except at breakfast. On a 5 star ship you would not have to pay for anything except alcoholic drinks.
Our room in Shanghai was too small to fit our luggage and 3 beds. Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
RegardsSherrie and Gary Blundell
Date of experience: 23/09/2017-08/10/2017
