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What customers say about us?

We’re sure that our customers’ words talk louder than our own’s. We believe that hearing directly from those who've experienced our private China tours is the best way to understand what we’re doing. It's not just about seeing the sights and the tour itself; it's about the whole process, from planning to execution. We highly value all the feedbacks and make them to encourage us to constantly improve our services.

  • Ms. Caligaris
    Ms. Caligaris
    Australian

    I would like to say thank you for the wonderful trip you planned for us. We loved every part of it and must compliment you on your wonderful organization, excellent guides and drivers and how smoothly everything went. We have recommended CET to anyone who has expressed interest in a trip to China and we know that without your organization we would not have had the wonderful time we did. We were able to enjoy the whole trip knowing that we would be taken care of and the standard of the guides and drivers was all we could ask for. Our trip to China will be remembered forever Once again thank you for your efforts and organization with our trip to your fascinating and hospitable country.

    Date of experience: 03/05/2018-22/05/2018
  • Egbert
    Egbert
    Italy

    Hello CET, without a doubt Great Wall views & the Li River were the most memorable attractions. We tried numerous of the restaurants & markets recommended in our confirmation letter and without exception they were all outstanding. As an over view of our experience with china expenditure tours: - My wife & I both love China, especially the Beijing region, and we will be travelling there again in the future, when we do we will use you again. What higher praise can I offer! All the very best,

    Date of experience: 04/09/2016-30/10/2016
  • Monette Ortiz
    Monette Ortiz
    Philipine

    My daughters and I went to Shanghai to attend an Expo,thus we had limited time for sightseeing. My daughters wanted to see the mountains of Huangshan (Yellow Mountains) and the ancient village of Hongcun. Our only available days were April 30 to May 2, which unfortunately is a long holiday in China thus a lot of Chinese were expected to visit these very popular tourist sites. China Expedition Tours rearranged our schedule to make sure that we will not be wasting our limited time on lining up. They also assigned to us an energetic and very knowledgeable tour guide who also spoke English very well. China Expedition Tours’ attention to details made sure that we were able to appreciate the culture and craftsmanship of the Chinese people (which dates back to centuries ago) and to enjoy the mystical Yellow Mountains.

    Monette Ortiz02.jpg

    Date of experience: 29/04/2018-01/05/2018
  • Derik
    Derik
    Sweden

    It was all so wonderful - and the home stays were the best!! What an amazing opportunity that was for us to get a more real experience of being in China. If I were younger I would want to learn Chinese and go live there for a year or so. As I age I feel a strong sense of wanting to know what the world really is and will be like when I'm gone. I want to feel that there's good hope for understanding and peace in the world --- --- and I so felt that among the people we met there. How could all those hardworking, intelligent and kind folks, who are striving to do their best and who care so much about their children, put up with anything but the best of opportunities? I'm not worried for two generations from now, and maybe only one. 

    The sheer bigness of buildings and squares and traffic and crowds was impressive to me especially too, in the ways that somehow it all appeared to be working in usually peaceful and often exciting ways. 

    And of course the cutting edge of things is always exciting to experience - Shanghai being especially great for that. Besides the variety and creativity in the tall buildings and the amazing Shanghai Museum, the Museum of Contemporary Art there was mind-blowing to me. With a beautiful exhibit of art by emerging young artists, the works were often both quite delicate and also wrenching - most stimulating! I wondered if there was much censorship and if it didn't somehow make for greater discipline and help to create art that was more deeply meaningful.... and of course with the rich history of art you all have under your skin somewhere...I haven't been moved so much by an art exhibition in a long time. 

    Date of experience: 20/05/2012-06/06/2012
  • Sherrie and Gary Blundell
    Sherrie and Gary Blundell
    the U.S

    Dear Monica,

    Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
     
    All our guides were very helpful and spoke good English.
     
    Our favourite was Zoe from xi'an .  She was very flexible and knowledgeable. 
     
    The best hotel was the new world hotel in Xi'an.
     
    The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river.  Unfortunately the hostess could not speak English and the host was away on business.  Amber stayed with us until quite late to ensure we were comfortable.  Amber spoke the best English of all our guides.
     
    We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show.  We had wonderful seats in the middle of the stage. I think this was the best  show we saw.  The Yangshou river light show was good but 280yuan per person was a little expensive.  It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
     
    The only disappointment was the Yangtse River Cruise.  We paid for a room to accommodate 3 people.  On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade.  I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three.  So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people.  This room was extremely comfortable but cost 990yuan extra.  We would have preferred to have paid for the correct room first.
     
    As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary.  The food and service on the cruise was not 5 star and they were regularly trying to upsell us.   Morning Tea and afternoon tea were not included and coffee was extra except at breakfast.  On a 5 star ship you would not have to pay for anything except alcoholic drinks.
     
    Our room in Shanghai was too small to fit our luggage and 3 beds.  Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
     
     
    Regards

    Sherrie and Gary Blundell

    Date of experience: 23/09/2017-08/10/2017
  • Richard and Sylvia
    Richard and Sylvia
    British

    After looking at trip advisor, we picked 3 China based travel agencies who we thought might be able to plan a tour of the area around Beijing. One agency suggested factory tours from the outset whilst another was fairly insistent that we travel overnight by train, but Monica proved to be thoughtful and flexible.
    We have friends in Beijing and so started and ended our trip with them.
    She suggested a day trip to the Great Wall from Beijing plus a tour of Pingyao, Xi'an and Luoyang with 3 bullet train journeys and one plane flight.
    We decided not to go with a couple of her suggestions, but she was comfortable with that and re-jigged the trips to suit.
    The actual guides provided are generally contractors who can work for several agencies depending on the work available. But the choice of which guides to employ still falls on the travel agency (and availability).

    We were also very happy with our guides "Nelson" in Pingyao/Taiyuan, "Grace" in Xi'an and "Frank" in Luoyang as well as the drivers. They all turned up flawlessly on time for every appointment, helped us order lunch and always seemed happy.

    There appear to be one or two 'scams' running with guides taking commission on purchases made. But having ordered an evening dance show + meal at our hotel "Grand New World" our guide in Xi'an certainly earned what ever commission she got by making sure that my meal contained no sugar or MSG/Soy Sauce.

    Chinese drivers seem to learn to all drive at the Kamikaze school of motoring, but the drivers in Pingyao, Xi'an and Luoyang (Frank did his own driving) (also contracted but independently of the guides) did a good job of not frightening us too much.

    Chinese cyclists and motor cyclists don't even follow the correct direction of flow and often drive on the wrong side of the road. Chinese drivers hoot constantly if they want to overtake and can't quite squeeze by!

    Coffee in China generally doesn't seem very good (apart from at the large American chains).

    The Tian yuan kui hostel in Pingyao is an interesting mixture of traditional and modern. The staff were extremely lovely and the food was tasty. The hundreds of recommendations on A3 sheets on the wall in English, French, Italian, Spanish and other languages were also testament to that.

    The Grand New World hotel in Xi'an was a slice of America transported to China. Service was slightly variable. E.g. I had to go to 3 receptionists in order to find the one who was allowed to do checkouts. English from staff was variable though usually adequate.

    The Peony Hotel in Luoyang was also like a slice of America. Our safe would not work as it had no batteries in it. We struggled with language problems for about half an hour to get 4 new batteries to fit into it and then to get the Chinese maintenance lady to fit them right way round.

    The manager agreed a special picnic lunch for our train journey, but I ended up having to explain to francophone Chinese tour guide in French what we needed! But I guess episodes like this make a tour more interesting.

    Many thanks to Monica for arranging this memorable holiday.

    Date of experience: 01/09/2017-13/09/2017

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