Thank you very much for such a nice trip. Please see our comments below: The distribution of the time was fairly done, Meals were excellent in general. All guides were knowledgeable of the place and able to answer our questions. The best one was Sarah in Beijing and Ruth in Xian. All guides versed in English. All drivers were fairly good. The hotels were very nice and excellent breakfast.
Date of experience: 13/08/2016-14/09/2016
We just wanted to drop you a note to say what a fantastic time we had. Sunny was an amazing guide - Knowledgeable, friendly, and a true pleasure to be in the company of！ Thank you!
Date of experience: 08/08/2018-08/08/2018
Sherrie and Gary Blundell
Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
All our guides were very helpful and spoke good English.
Our favourite was Zoe from xi'an . She was very flexible and knowledgeable.
The best hotel was the new world hotel in Xi'an.
The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river. Unfortunately the hostess could not speak English and the host was away on business. Amber stayed with us until quite late to ensure we were comfortable. Amber spoke the best English of all our guides.
We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show. We had wonderful seats in the middle of the stage. I think this was the best show we saw. The Yangshou river light show was good but 280yuan per person was a little expensive. It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
The only disappointment was the Yangtse River Cruise. We paid for a room to accommodate 3 people. On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade. I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three. So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people. This room was extremely comfortable but cost 990yuan extra. We would have preferred to have paid for the correct room first.
As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary. The food and service on the cruise was not 5 star and they were regularly trying to upsell us. Morning Tea and afternoon tea were not included and coffee was extra except at breakfast. On a 5 star ship you would not have to pay for anything except alcoholic drinks.
Our room in Shanghai was too small to fit our luggage and 3 beds. Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
Sherrie and Gary Blundell
Date of experience: 23/09/2017-08/10/2017
Sarah & Gary
Guilin is a perfect destination for a great time with my family. Nice van, perfect boat and friendly guide. We did enjoy our stay in Guilin with CET.
Date of experience: 29/03/2018-31/03/2018
Todd A Hall
The trip was awesome!Every guide was an excellent ambassador for their city every place except for Guangzhou . Our guide, Louis, didn't take us to the tower there. I thought it was included with our tour...but I didn't question him. Also the hotel was not in a fun location and a bit unsettling.
So overall, we had a great time with Randy, Rock, Ruby, Tiger and Ann. While in Guilin, Tiger thought we were not having fun because of the rain; actually that made it more fun and gives us a fun story to share with friends, but I think that is why we didn't meet you.
Can you do us a favor and give Tiger this email address, we would love to thank him more!
Thanks and keep smiling!
Todd and Tom
Date of experience: 16/05/2017-03/06/2017
Someone told us that if you want to know modern china, go to Beijing and Shanghai; If you want to know ancient China, then go to Xi’an. We were very lucky to take this tour and visit these three cities of China. We appreciated your service during the trip, especially the guide who gave us an excellent explains of china’s histories and developments. Besides, everything in the tour was considerably managed by China Expedition Tours, so we could have a light heart sightseeing and knowledge learning around China. Thank you so much.
Date of experience: 30/10/2015-05/11/2015
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