China Tours included Hong Kong

9Tours

What customers say about us?

  • Sherrie and Gary Blundell
    the U.S

    Dear Monica,

    Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
     
    All our guides were very helpful and spoke good English.
     
    Our favourite was Zoe from xi'an .  She was very flexible and knowledgeable. 
     
    The best hotel was the new world hotel in Xi'an.
     
    The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river.  Unfortunately the hostess could not speak English and the host was away on business.  Amber stayed with us until quite late to ensure we were comfortable.  Amber spoke the best English of all our guides.
     
    We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show.  We had wonderful seats in the middle of the stage. I think this was the best  show we saw.  The Yangshou river light show was good but 280yuan per person was a little expensive.  It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
     
    The only disappointment was the Yangtse River Cruise.  We paid for a room to accommodate 3 people.  On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade.  I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three.  So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people.  This room was extremely comfortable but cost 990yuan extra.  We would have preferred to have paid for the correct room first.
     
    As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary.  The food and service on the cruise was not 5 star and they were regularly trying to upsell us.   Morning Tea and afternoon tea were not included and coffee was extra except at breakfast.  On a 5 star ship you would not have to pay for anything except alcoholic drinks.
     
    Our room in Shanghai was too small to fit our luggage and 3 beds.  Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
     
     
    Regards

    Sherrie and Gary Blundell

    Date of experience: 23/09/2017-08/10/2017
  • Megan Kunkle
    USA

    I traveled to China for the first time this past January. The trip was well-planned and fun from start to finish. Not only did Alex Guan do a fantastic job working with our travel dates and funds to fit a lot into our itinerary, he's also a great individual to talk to and travel with. If I had any questions or concerns, I felt extremely comfortable bringing them to Alex. The same was true of the the guides he had for us in each city. They were all very knowledgable and informative. I definitely learned a lot from this trip with China Expedition Tours. However, I also feel like Alex provided us several opportunities (scheduled and unscheduled) to break the "tourist" barrier and experience the Chinese culture. One of my favorite parts of the trip was taking a bike ride in Yangshuo with our guide, David. He arranged for us to stop by a local woman's house. She gave us a tour and shared fresh fruit and peanuts with us from her garden. With China Expedition Tours, you're guaranteed an unforgettable and highly enjoyable trip! I will be contacting Alex Guan the next time I visit China!

    Date of experience: 06/01/2017-21/01/2017
  • Maurice

    We had a wonderful trip down the LiRiver near Guilin with China Expeditions, and had a lot of fun at the rice terraces! 

    Maurice02.jpg

    Date of experience: 13/04/2018-17/04/2018
  • Reg Dewhurst
    Australia

    Hi Monica.The tour went very well and as I said to Helen.we can never prepare a tour in China so we will be looking  to another 4 or 5 cities to do next time with you help. lease note that what I say below is not critical but for you to give some thought to.

    Beijing:Guide Rock was good in so much as picking us up and listening to what we asked of him in information. He could have been more forward  in pointing out things of interest without us having to ask as I think that is his job and he should be constantly pointing out things of interest for but he spent majority of time talking to the driver  (about what we do not know as it was Chinese)    
          
    Xian:Grace was very good and we learnt so much. The hotel was the best I have
    been in for a long time. My previous 2 visits the hotels were in the centre and only average.

    Guilin:Lizzie kept us informed and entertained. I think  the rice fields tour should be included in your tours as they really enjoyed it.The better rice field tour I have been on twice was unavailable due to road works.
    Shanghai:Guilie was good but could do a little more talking about matters of interest.I think one water town visit is enough as the 2nd is virtually the same as the first.There must be other items of interest in such a large city.

    Thanks again for your interest in our discussion and ging them an insight into China.Best wishes to Alex and the future for the company.
              
    Reg

    Reg Dewhurst02.jpg

    Date of experience: 19/05/2017-31/05/2017
  • Judy
    Britain

    Someone told us that if you want to know modern china, go to Beijing and Shanghai; If you want to know ancient China, then go to Xi’an. We were very lucky to take this tour and visit these three cities of China. We appreciated your service during the trip, especially the guide who gave us an excellent explains of china’s histories and developments. Besides, everything in the tour was considerably managed by China Expedition Tours, so we could have a light heart sightseeing and knowledge learning around China. Thank you so much.

    Date of experience: 30/10/2015-05/11/2015
  • Danette
    Fennesy

    Alex, Our tour was wonderful! I felt like we visited the top sights in China and we did it thoroughly. The hotels were beautiful and every meal offered a huge selection and exceptional service. I would gladly recommend China Expedition Tour to anyone wanting to visit China! From the very first question until the last day, the service was impeccable. Quick response and explanations of all inquiries. Excellent! Sincerely!

    Date of experience: 20/08/2014-03/09/2014

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