My daughters and I went to Shanghai to attend an Expo,thus we had limited time for sightseeing. My daughters wanted to see the mountains of Huangshan (Yellow Mountains) and the ancient village of Hongcun. Our only available days were April 30 to May 2, which unfortunately is a long holiday in China thus a lot of Chinese were expected to visit these very popular tourist sites. China Expedition Tours rearranged our schedule to make sure that we will not be wasting our limited time on lining up. They also assigned to us an energetic and very knowledgeable tour guide who also spoke English very well. China Expedition Tours’ attention to details made sure that we were able to appreciate the culture and craftsmanship of the Chinese people (which dates back to centuries ago) and to enjoy the mystical Yellow Mountains.
Date of experience: 29/04/2018-01/05/2018
Mr. John Mayer
We booked three-day trekking on the Great Wall. It was far beyond our expectation. Hiking the Great Wall is the best option to get to know the history of the Wall and had the awesome view of it. The section we trekked are most unrecovered and remote part of the Great Wall. Our guide, Richard is very friendly and professional. We learnt a lot from him about the history of the Great Wall. And we were lucky enough to view beautiful sunrise and sunset. It is well worth the long hiking. We highly recommend the tour for anyone who want to visit the Great Wall.
Date of experience: 24/05/2018-26/05/2018
Sherrie and Gary Blundell
Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
All our guides were very helpful and spoke good English.
Our favourite was Zoe from xi'an . She was very flexible and knowledgeable.
The best hotel was the new world hotel in Xi'an.
The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river. Unfortunately the hostess could not speak English and the host was away on business. Amber stayed with us until quite late to ensure we were comfortable. Amber spoke the best English of all our guides.
We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show. We had wonderful seats in the middle of the stage. I think this was the best show we saw. The Yangshou river light show was good but 280yuan per person was a little expensive. It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
The only disappointment was the Yangtse River Cruise. We paid for a room to accommodate 3 people. On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade. I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three. So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people. This room was extremely comfortable but cost 990yuan extra. We would have preferred to have paid for the correct room first.
As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary. The food and service on the cruise was not 5 star and they were regularly trying to upsell us. Morning Tea and afternoon tea were not included and coffee was extra except at breakfast. On a 5 star ship you would not have to pay for anything except alcoholic drinks.
Our room in Shanghai was too small to fit our luggage and 3 beds. Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
Sherrie and Gary Blundell
Date of experience: 23/09/2017-08/10/2017
This is our first China Trip. Our guides did a wonderful job. All drivers are very nice,we don't have to worry about the driving. The hotel in Xi'an is very beautiful. Thank you so much for this wonderful trip!
Date of experience: 21/06/2018-30/06/2018
Hi,Dear Carina.We just returned from the Canada after an extended holiday. I am not in the habit of filling in those feedback forms but I feel your company certainly deserves some feedback during our stay in your country.
we definitely have a wonderful time in China.I must compliment you on the organization of our tour both in China. Everything is arragned so perfectly.
The guides and drivers were all polite, punctual and obliging.We enjoyed each dining experience and they are so delicious.We love Chinese food, especially Dumpling Banquet in Xi'an and Peking duck in Beijing.The hotels are comfortable and tidy.
We would highly recommend your company and indeed we have done so to our friends and family both in the US and Canada.
I am happy for you to use these compliments on your website but I do not want my email address given.once again, thank you for a fabulous experience.
Date of experience: 08/08/2013-22/09/2013
Someone told us that if you want to know modern china, go to Beijing and Shanghai; If you want to know ancient China, then go to Xi’an. We were very lucky to take this tour and visit these three cities of China. We appreciated your service during the trip, especially the guide who gave us an excellent explains of china’s histories and developments. Besides, everything in the tour was considerably managed by China Expedition Tours, so we could have a light heart sightseeing and knowledge learning around China. Thank you so much.
Date of experience: 30/10/2015-05/11/2015
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