Guilin Tours from Hong Kong

5Tours

What customers say about us?

We’re sure that our customers’ words talk louder than our own’s. We believe that hearing directly from those who've experienced our private China tours is the best way to understand what we’re doing. It's not just about seeing the sights and the tour itself; it's about the whole process, from planning to execution. We highly value all the feedbacks and make them to encourage us to constantly improve our services.

  • Christina
    Christina
    Germany

    Dear CET, My wife, son and I just returned from our trip to China, arranged by Monica. I wanted to jot a note to tell you how impressed and appreciative I was with the services that she provided. From the first email, through the final itinerary, through the execution of the trip, she was an absolute professional. She provided expert advice, helping me craft an itinerary to my needs. In the process she became as much a friend as a Travel Advisor. The trip was handled to perfection, no doubt a tribute to her expert planning and follow-up on the all the details. I asked for specific qualifications on the guides and in most of the cases it was spot on. All of the guides met the minimum expectations, and most of them far exceeded the expectations. I had an opportunity to use a number of different travel agencies in China, but it was her proactive and prompt responses, with very good information that made the difference. She is absolutely terrific -- I can't say enough positive things about her. Sincerely,

    Date of experience: 09/07/2016-12/09/2016
  • Sherrie and Gary Blundell
    Sherrie and Gary Blundell
    the U.S

    Dear Monica,

    Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
     
    All our guides were very helpful and spoke good English.
     
    Our favourite was Zoe from xi'an .  She was very flexible and knowledgeable. 
     
    The best hotel was the new world hotel in Xi'an.
     
    The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river.  Unfortunately the hostess could not speak English and the host was away on business.  Amber stayed with us until quite late to ensure we were comfortable.  Amber spoke the best English of all our guides.
     
    We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show.  We had wonderful seats in the middle of the stage. I think this was the best  show we saw.  The Yangshou river light show was good but 280yuan per person was a little expensive.  It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
     
    The only disappointment was the Yangtse River Cruise.  We paid for a room to accommodate 3 people.  On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade.  I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three.  So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people.  This room was extremely comfortable but cost 990yuan extra.  We would have preferred to have paid for the correct room first.
     
    As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary.  The food and service on the cruise was not 5 star and they were regularly trying to upsell us.   Morning Tea and afternoon tea were not included and coffee was extra except at breakfast.  On a 5 star ship you would not have to pay for anything except alcoholic drinks.
     
    Our room in Shanghai was too small to fit our luggage and 3 beds.  Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
     
     
    Regards

    Sherrie and Gary Blundell

    Date of experience: 23/09/2017-08/10/2017
  • Gavin
    Gavin
    Ireland

    Dear , We happily got the flexible individual tour we wanted. The reason we paid extra money to tour as a small family was the expectation that each guide would to be able to be flexible to meet our individual needs and interests. We could not be happier with the delivery of CET and each of their city guides. They met and exceeded our standards consistently. We spent the most time with your guides. The visit to the wall including the bike ride was enjoyed by all. The Li river cruise is simply outstanding and memorable. The drive through the country side in open air bus was a hit. Thanks,

    Date of experience: 11/09/2016-17/10/2016
  • James
    James
    the U.A

    Dear Jessica,

    My friend and I had a wonderful time trip in China. We were impressed with the quality of the hotels and food, and the knowledge of local tour guides.We learned so much about Chinese history and culture! Your guides were so patient and helpful in answering our questions and accommodating our special requests.

    Our only suggestion would be to allow more free time in each of the cities like relaxing at a cafe to enjoy the atmosphere or strollin in the city street. On the other hand, there is so much to see, so we were glad that the itinerary was full.

    We have already recommended your company to some of our friends. Your well-run service is worth of it.Thanks again for the wonderful experience.

    Best regards,

    J.Marine

    Date of experience: 01/08/2012-11/08/2012
  • Mr. John Mayer
    Mr. John Mayer
    the U.S.

    We booked three-day trekking on the Great Wall. It was far beyond our expectation. Hiking the Great Wall is the best option to get to know the history of the Wall and had the awesome view of it. The section we trekked are most unrecovered and remote part of the Great Wall. Our guide, Richard is very friendly and professional. We learnt a lot from him about the history of the Great Wall. And we were lucky enough to view beautiful sunrise and sunset. It is well worth the long hiking. We highly recommend the tour for anyone who want to visit the Great Wall.

    Date of experience: 24/05/2018-26/05/2018
  • Bob
    Bob
    Australia

    My wife and I brought eight college students to China for two weeks in January. I was a little hesitant to use a Chinese tour company, but Alex Guan provided a better itinerary at a better price than anyone else. He also answered all email queries immediately. The tour went off without a hitch. Alex accompanied us to ensure everything went smoothly, and he had arranged excellent guides and drivers in every city (Beijing, Xi'an, Guilin, Yangshuo, Hangzhou, and Shanghai). The hotels exceeded our expectations, and the meals he had arranged were superb. On top of all that, Alex is a great guy who we all really enjoyed getting to know. I have no hesitation in whole-heartedly recommending China Expedition Tours and Alex Guan!

    Bob2.jpg

    Date of experience: 05/01/2017-18/01/2017

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