Hi,Dear Carina.We just returned from the Canada after an extended holiday. I am not in the habit of filling in those feedback forms but I feel your company certainly deserves some feedback during our stay in your country.
we definitely have a wonderful time in China.I must compliment you on the organization of our tour both in China. Everything is arragned so perfectly.
The guides and drivers were all polite, punctual and obliging.We enjoyed each dining experience and they are so delicious.We love Chinese food, especially Dumpling Banquet in Xi'an and Peking duck in Beijing.The hotels are comfortable and tidy.
We would highly recommend your company and indeed we have done so to our friends and family both in the US and Canada.
I am happy for you to use these compliments on your website but I do not want my email address given.once again, thank you for a fabulous experience.
Date of experience: 08/08/2013-22/09/2013
Todd A Hall
The trip was awesome!Every guide was an excellent ambassador for their city every place except for Guangzhou . Our guide, Louis, didn't take us to the tower there. I thought it was included with our tour...but I didn't question him. Also the hotel was not in a fun location and a bit unsettling.
So overall, we had a great time with Randy, Rock, Ruby, Tiger and Ann. While in Guilin, Tiger thought we were not having fun because of the rain; actually that made it more fun and gives us a fun story to share with friends, but I think that is why we didn't meet you.
Can you do us a favor and give Tiger this email address, we would love to thank him more!
Thanks and keep smiling!
Todd and Tom
Date of experience: 16/05/2017-03/06/2017
Dear CET, My wife, son and I just returned from our trip to China, arranged by Monica. I wanted to jot a note to tell you how impressed and appreciative I was with the services that she provided. From the first email, through the final itinerary, through the execution of the trip, she was an absolute professional. She provided expert advice, helping me craft an itinerary to my needs. In the process she became as much a friend as a Travel Advisor. The trip was handled to perfection, no doubt a tribute to her expert planning and follow-up on the all the details. I asked for specific qualifications on the guides and in most of the cases it was spot on. All of the guides met the minimum expectations, and most of them far exceeded the expectations. I had an opportunity to use a number of different travel agencies in China, but it was her proactive and prompt responses, with very good information that made the difference. She is absolutely terrific -- I can't say enough positive things about her. Sincerely,
Date of experience: 09/07/2016-12/09/2016
Dear , We happily got the flexible individual tour we wanted. The reason we paid extra money to tour as a small family was the expectation that each guide would to be able to be flexible to meet our individual needs and interests. We could not be happier with the delivery of CET and each of their city guides. They met and exceeded our standards consistently. We spent the most time with your guides. The visit to the wall including the bike ride was enjoyed by all. The Li river cruise is simply outstanding and memorable. The drive through the country side in open air bus was a hit. Thanks,
Date of experience: 11/09/2016-17/10/2016
We had a really good day, and enjoyed the tour. Our guide was friendly and knowledgeable. For me, the best part of the day was actually when we took a open sided car and drove around the countryside around Yangshou. It might be worth incorporating this into the tour? My only negative feedback was the food on the boat wasn’t great, although I know that your company don’t manage the boat directly. I don’t know if there are any boats that don’t have food, as it might be worth not eating, and letting people eat in the town when they arrive?
Anyway, in general the day was great. We all really enjoyed it.
Date of experience: 27/04/2017-27/04/2017
Cindy was a wonderful guide. Our driver was always on time and was safe. We had a fantastic journey and will always cherish the memories. Thank you for arranging our flights,accommodations and Cindy! She made our stay informational, relaxing and fun. She was very nice, sweet,flexible and accommodating. Without Cindy our trip would not have been the same! Thank you very much for everything.
Di McGrogan,Wayne Emme, Steve andBarbara Dubois
Date of experience: 17/04/2017-17/04/2017
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