Hi, Monica, we just came back home and still in jetlag. We enjoyed our tour, the guide was very nice, his english was very good and the driver was also very nice. They were on time at the hotel. We enjoyed the lunch at the jade factory resturant. The food was very tasty , according to our liking. The only thing I would suggest that I wish some one had called us a day before at our hotel and confirm, because I tried to call the the phone # on the papers, but due to holiday no one answered. I was not sure if some one will show up in the morning. The adress you gave me in Chinese writing was very helpful.
Date of experience: 05/10/2015-05/10/2015
Dear Sue, Sorry that I didn't reply you immediately. Below is my evaluation of the tour. We were happy with the service of the tour guide, they varied in abilities, but they all tried very hard to please us. The best guide was Summer in Xi'an. She was very professional, her English was excellent and her knowledge of Xi'an and the archaeological details were impressive. We were also impressed with the guide in Beijing for his knowledge of history. Drivers in general were well educated persons with good knowledge of traffic and safe driving. Cars were clean and showed good mechanical conditions. The hotel of the three cities were all comfortable and humanized. In Beijing, the Pecking Duck left me great impression, and the Tian'anmen Square were so crowed. Many people of China came to visit this square. Xian was a ancient capital. The noodle there are delicious, and I still miss the food there. Jade Buddha Temple, Yuyuan Garden, Oriental Pearl TV Tower and Shanghai Museum were worthy of going. The traffic of Shanghai was relatively better than that of Beijing, I considered. The laat stop to Guilin was also fantastic, and we plan to visit other cities of China in the future. This time, we had a very enjoyable experience with China Expedition Tours, my husband and I would definitely use CET again for our next trip in China. Sincerely, Paul &Kerry Williams
Date of experience: 25/08/2016-06/09/2016
Jenny and Bevan
We had an amazing trip, thank you so much for all your hard work in putting together our itinerary. All the guides were wonderful and their knowledge was incredible. They could not do enough for us and were always punctual, polite and fun.The hotels were very well chosen, great locations, rooms were beautiful and food was abundant.
We even had an upgrade on arrival in Bejing which was a lovely way to start our holiday. By the time Peter had finished with us in Bejing, I think I knew all there was to know about the Emperors and Dynasties. What would have helped would have been a “Time Line” brochure, so we could refer to which period was being talked about and where each Emperor fit in as there was so much to remember. Although we had a very full itinerary, I would have liked to see the Silk Road Markets in Bejing, I hear they are very interesting.The terracotta Soldiers in Xien were far more impressive than I had thought they would be. Grace was such a lovely Guide and obviously very proud of her job and what she has to show her guests.While we were in Guilin Amber suggested we take the chair lift to the top of a mountain and view Guilin from there. I am so glad we did, it was amazing.
Bevan came back down on the chairlift and I decided to take the louge with Amber, it was so much fun, even for someone my age (54).As we were a little early for the acrobatic show in Shanghai, Colin very kindly took us to a wonderful shopping precinct close by to the theatre, this was very much appreciated and I believe should be added to the itinerary. Colin also suggested we take the night cruise which we loved, Shangahi is so beautiful at night and what a great way to see it. The “Mag Lev” train to the airport was fantastic, my husband had always wanted to do this and was not disappointed, I think this should be offered as an extra when selling Shanghai.
All our drivers were fantastic. We felt safe at all times even though the traffic in China was very different to what we are used to. The only thing that would
have been nice was to return to a cool vehicle, although this was not always possible I am sure.
The only thing that I was sometimes disappointed with was the choice of lunch venues. We chose your company because it was for small groups or in our case, only two people, and in some places we were in large dining rooms with large groups of tourists. I am sure these places are chosen for their locations and the food which was served which was wonderful.
We had a most wonderful holiday and I will most certainly recommend China Expedition Tours to everyone. I do hope we can visit China again very soon.
Jenny and Bevan
Date of experience: 19/08/2017-03/09/2017
I just wanted to comment on what a wonderful experience my husband and I had in China. We truly miss the beauty that China has to offer. Not only that, my overall experience with CET was better than expected. What I truly miss about China is the person! I am Asian myself, and I enjoy people. Now that we are back at home, as we get up every morning. It’s sad to not see people outside like in China. Again I want to express my heartfelt appreciation on what a wonderful experience we had with you. you has truly made our Vacation a Vacation that my husband and I will remember and cherish a lifetime!
Date of experience: 15/08/2016-11/10/2016
Hi Monica.The tour went very well and as I said to Helen.we can never prepare a tour in China so we will be looking to another 4 or 5 cities to do next time with you help. lease note that what I say below is not critical but for you to give some thought to.
Beijing:Guide Rock was good in so much as picking us up and listening to what we asked of him in information. He could have been more forward in pointing out things of interest without us having to ask as I think that is his job and he should be constantly pointing out things of interest for but he spent majority of time talking to the driver (about what we do not know as it was Chinese)
Xian:Grace was very good and we learnt so much. The hotel was the best I have
been in for a long time. My previous 2 visits the hotels were in the centre and only average.
Guilin:Lizzie kept us informed and entertained. I think the rice fields tour should be included in your tours as they really enjoyed it.The better rice field tour I have been on twice was unavailable due to road works.
Shanghai:Guilie was good but could do a little more talking about matters of interest.I think one water town visit is enough as the 2nd is virtually the same as the first.There must be other items of interest in such a large city.
Thanks again for your interest in our discussion and ging them an insight into China.Best wishes to Alex and the future for the company.
Date of experience: 19/05/2017-31/05/2017
The quality of the trips was generally good. The best experience was hiking on the Great Wall in Beijing. All guides were professional, service oriented and well trained. All guides had a fairly good command of English, some better, some less. The normal communication went well. We were very much pleased with Alex, our guide in Shanghai, who gave us very useful and to the point information. We very much appreciated his great sense of humor. All cars were clean and the drivers were always punctual and did their best to bring us safely to the visit sites. The whole trip was extremely well organized. Everything went smoothly without incidents and we are fully satisfied with the organization provided by CET. Best regards,
Date of experience: 04/09/2016-01/11/2016
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