Popular Xi'an Tours

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What customers say about us?

  • Sherrie and Gary Blundell
    the U.S

    Dear Monica,

    Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
     
    All our guides were very helpful and spoke good English.
     
    Our favourite was Zoe from xi'an .  She was very flexible and knowledgeable. 
     
    The best hotel was the new world hotel in Xi'an.
     
    The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river.  Unfortunately the hostess could not speak English and the host was away on business.  Amber stayed with us until quite late to ensure we were comfortable.  Amber spoke the best English of all our guides.
     
    We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show.  We had wonderful seats in the middle of the stage. I think this was the best  show we saw.  The Yangshou river light show was good but 280yuan per person was a little expensive.  It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
     
    The only disappointment was the Yangtse River Cruise.  We paid for a room to accommodate 3 people.  On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade.  I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three.  So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people.  This room was extremely comfortable but cost 990yuan extra.  We would have preferred to have paid for the correct room first.
     
    As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary.  The food and service on the cruise was not 5 star and they were regularly trying to upsell us.   Morning Tea and afternoon tea were not included and coffee was extra except at breakfast.  On a 5 star ship you would not have to pay for anything except alcoholic drinks.
     
    Our room in Shanghai was too small to fit our luggage and 3 beds.  Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
     
     
    Regards

    Sherrie and Gary Blundell

    Date of experience: 23/09/2017-08/10/2017
  • Alastair
    US

    We just wanted to drop you a note to say what a fantastic time we had. Sunny was an amazing guide - Knowledgeable, friendly, and a true pleasure to be in the company of! Thank you!

    Date of experience: 08/08/2018-08/08/2018
  • Gavin
    Ireland

    Dear , We happily got the flexible individual tour we wanted. The reason we paid extra money to tour as a small family was the expectation that each guide would to be able to be flexible to meet our individual needs and interests. We could not be happier with the delivery of CET and each of their city guides. They met and exceeded our standards consistently. We spent the most time with your guides. The visit to the wall including the bike ride was enjoyed by all. The Li river cruise is simply outstanding and memorable. The drive through the country side in open air bus was a hit. Thanks,

    Date of experience: 11/09/2016-17/10/2016
  • Sarah & Gary
    the U.S

    Guilin is a perfect destination for a great time with my family. Nice van, perfect boat and friendly guide. We did enjoy our stay in Guilin with CET.

    Sarah & Gary04.jpg

    Date of experience: 29/03/2018-31/03/2018
  • Daniel Prohaska
    USA

    I traveled to China with a college group in January as part of a Winter Term course at my school. I would not know where to begin planning a trip to a country as diverse as China, but our itinerary put together by Alex Guan was superb! We went to six major cities and we had a genuine cultural experience. We got to see everything from the Great Wall in Beijing to the Li River in Guilin and everything in between!
    A particular highlight of the trip was that China Expedition Tours took our group to the Mutianyu section of the Great Wall - this section of the Great Wall is very well preserved and is much less crowded with tourists. Most other tour groups would have taken us to another section of the Wall which would have been more crowded. The little things like this detail of our trip made our experience with China Expedition Tours exceptionally good.
    Alex stayed with our group throughout our trip as a national guide. Everywhere we went we got an exciting history of attractions we visited and we had local guides with impeccable knowledge of their cities. Alex and our local guides did an amazing job of keeping our group on schedule so we got the most out of our trip and made every location a unique experience. Everyone at China Expedition Tours cared deeply about our enjoyment of the trip and went above and beyond what we would have expected from any tour group.
    More than just giving us an incredible trip, we made lasting friendships with the people at China Expedition Tours that I know I will be back to visit in the future. I would not trust anyone else in China with planning a future trip!

    Daniel Prohaska02.jpg

    Date of experience: 06/01/2017-21/01/2017
  • Nick Dunn
    British

     We had a really good day, and enjoyed the tour. Our guide was friendly and knowledgeable. For me, the best part of the day was actually when we took a open sided car and drove around the countryside around Yangshou. It might be worth incorporating this into the tour? My only negative feedback was the food on the boat wasn’t great, although I know that your company don’t manage the boat directly.  I don’t know if there are any boats that don’t have food, as it might be worth not eating, and letting people eat in the town when they arrive?

    Anyway, in general the day was great. We all really enjoyed it.

    Thanks,

    Nick

    Date of experience: 27/04/2017-27/04/2017

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