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What customers say about us?

We’re sure that our customers’ words talk louder than our own’s. We believe that hearing directly from those who've experienced our private China tours is the best way to understand what we’re doing. It's not just about seeing the sights and the tour itself; it's about the whole process, from planning to execution. We highly value all the feedbacks and make them to encourage us to constantly improve our services.

  • Mr. Ron
    Mr. Ron
    U.S.A

    We've just returned from this particular tour, but our minds are still constantly thinking of our China trip.The tour-guides, who are all marvelous. There's no words to express how much we enjoyed this China Tour.

    Mr. Ron 02.jpg

    Date of experience: 20/05/2018-01/06/2018
  • Leon
    Leon
    USA

    We just wanted to drop a note here to say what a fantastic time we had in China with China Expedition Tours! All the guides were superb. Especially Sunny in Guilin. He was an amazing guide - Knowledgeable, friendly, and a true pleasure to be in the company of. Thank you so much for the recommendation of The Aroma Tea House in downtown Guilin. It was very beautiful by the lake, we really enjoyed our stay there. Our Beijing guide spoke wonderful English, he was very kind, helpful and extremely polite, we have fond memories of him as our guide. We had so much fun on this trip. Thank you again China Expedition Tours!

    Date of experience: 10/07/2019-31/07/2019
  • Richard and Sylvia
    Richard and Sylvia
    British

    After looking at trip advisor, we picked 3 China based travel agencies who we thought might be able to plan a tour of the area around Beijing. One agency suggested factory tours from the outset whilst another was fairly insistent that we travel overnight by train, but Monica proved to be thoughtful and flexible.
    We have friends in Beijing and so started and ended our trip with them.
    She suggested a day trip to the Great Wall from Beijing plus a tour of Pingyao, Xi'an and Luoyang with 3 bullet train journeys and one plane flight.
    We decided not to go with a couple of her suggestions, but she was comfortable with that and re-jigged the trips to suit.
    The actual guides provided are generally contractors who can work for several agencies depending on the work available. But the choice of which guides to employ still falls on the travel agency (and availability).

    We were also very happy with our guides "Nelson" in Pingyao/Taiyuan, "Grace" in Xi'an and "Frank" in Luoyang as well as the drivers. They all turned up flawlessly on time for every appointment, helped us order lunch and always seemed happy.

    There appear to be one or two 'scams' running with guides taking commission on purchases made. But having ordered an evening dance show + meal at our hotel "Grand New World" our guide in Xi'an certainly earned what ever commission she got by making sure that my meal contained no sugar or MSG/Soy Sauce.

    Chinese drivers seem to learn to all drive at the Kamikaze school of motoring, but the drivers in Pingyao, Xi'an and Luoyang (Frank did his own driving) (also contracted but independently of the guides) did a good job of not frightening us too much.

    Chinese cyclists and motor cyclists don't even follow the correct direction of flow and often drive on the wrong side of the road. Chinese drivers hoot constantly if they want to overtake and can't quite squeeze by!

    Coffee in China generally doesn't seem very good (apart from at the large American chains).

    The Tian yuan kui hostel in Pingyao is an interesting mixture of traditional and modern. The staff were extremely lovely and the food was tasty. The hundreds of recommendations on A3 sheets on the wall in English, French, Italian, Spanish and other languages were also testament to that.

    The Grand New World hotel in Xi'an was a slice of America transported to China. Service was slightly variable. E.g. I had to go to 3 receptionists in order to find the one who was allowed to do checkouts. English from staff was variable though usually adequate.

    The Peony Hotel in Luoyang was also like a slice of America. Our safe would not work as it had no batteries in it. We struggled with language problems for about half an hour to get 4 new batteries to fit into it and then to get the Chinese maintenance lady to fit them right way round.

    The manager agreed a special picnic lunch for our train journey, but I ended up having to explain to francophone Chinese tour guide in French what we needed! But I guess episodes like this make a tour more interesting.

    Many thanks to Monica for arranging this memorable holiday.

    Date of experience: 01/09/2017-13/09/2017
  • Linda
    Linda
    the U.A

    Hello,Alex.Let me thank you for the wonderful experience you provided us during our ten days tour of Beijing , Xian, Guilin and Shanghai.

    The guides(Lucy,Jerry,Monica and Angela) are so nice, they are really informative and patient with every questions.They have very good use of the English language.

    The entire China Expedition Tours experience was really a great one and we would feel safe in recommending your company to anyone interested on visiting your fascinating country.Once again thank you so much for being there for us.

    Happiest of the Holiday season to one and all.

    Warmest Regards

    Linda and Willima

    Date of experience: 19/07/2014-29/07/2014
  • Marthe Druska
    Marthe Druska
    the U.S

    Hi, Monica.Thank you for your note. My tour in Beijing was excellent - Allen (Lu You) was a fantastic tour guide and I have only good things to say about him. Our driver was also very good.

    In terms of improvements - I would have liked to have spent more time at the Summer Palace and in the Hutong, but we were on a tight schedule.

    I would also suggest that tourists not visit the pearl market - the atmosphere was not very pleasant. However, the tea house and silk factory that we visited were very good.

    I would recommend Allen as a tour guide to other tourists and would definitely return to the sights that I saw on this trip.

    Here is the picutre taken on the Great wall. Thank you again, it was a very good trip,

    Marthe

    Date of experience: 15/09/2017-17/09/2017
  • Erikas Petrikas & Ilona Petrikiene
    Erikas Petrikas & Ilona Petrikiene
    Lithuania

    We had wonderful time traveling around Guilin, just as my wife said, Guilin was such fascinated place that we would love to spend the rest of our life there, green hills and clear waters ,friendly people and beautiful scenery, it is just so perfect. Planed by China Expedition Tour, we discovered marvelous the Longsheng rice terraces, splendid project of wisdom. And Li River cruise was also amazing, Elephant Trunk Hill is full of history and we can not help to take photos there in memory of such lovely place. And story about Fubo Hill is compelling, our guide is humorous, she shared with us funny story without reservation, we spend pleased moment with each other, I just say she is so great. China Expedition Tour is so helpful and professional, we gonna miss their work team and miss Guilin, such pretty city.

    Date of experience: 19/03/2017-22/03/2017

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