Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
All our guides were very helpful and spoke good English.
Our favourite was Zoe from xi'an . She was very flexible and knowledgeable.
The best hotel was the new world hotel in Xi'an.
The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river. Unfortunately the hostess could not speak English and the host was away on business. Amber stayed with us until quite late to ensure we were comfortable. Amber spoke the best English of all our guides.
We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show. We had wonderful seats in the middle of the stage. I think this was the best show we saw. The Yangshou river light show was good but 280yuan per person was a little expensive. It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
The only disappointment was the Yangtse River Cruise. We paid for a room to accommodate 3 people. On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade. I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three. So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people. This room was extremely comfortable but cost 990yuan extra. We would have preferred to have paid for the correct room first.
As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary. The food and service on the cruise was not 5 star and they were regularly trying to upsell us. Morning Tea and afternoon tea were not included and coffee was extra except at breakfast. On a 5 star ship you would not have to pay for anything except alcoholic drinks.
Our room in Shanghai was too small to fit our luggage and 3 beds. Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
Sherrie and Gary Blundell
Date of experience: 23/09/2017-08/10/2017
We just wanted to drop a note here to say what a fantastic time we had in China with China Expedition Tours! All the guides were superb. Especially Sunny in Guilin. He was an amazing guide - Knowledgeable, friendly, and a true pleasure to be in the company of. Thank you so much for the recommendation of The Aroma Tea House in downtown Guilin. It was very beautiful by the lake, we really enjoyed our stay there. Our Beijing guide spoke wonderful English, he was very kind, helpful and extremely polite, we have fond memories of him as our guide. We had so much fun on this trip. Thank you again China Expedition Tours!
Date of experience: 10/07/2019-31/07/2019
My wife and I brought eight college students to China for two weeks in January. I was a little hesitant to use a Chinese tour company, but Alex Guan provided a better itinerary at a better price than anyone else. He also answered all email queries immediately. The tour went off without a hitch. Alex accompanied us to ensure everything went smoothly, and he had arranged excellent guides and drivers in every city (Beijing, Xi'an, Guilin, Yangshuo, Hangzhou, and Shanghai). The hotels exceeded our expectations, and the meals he had arranged were superb. On top of all that, Alex is a great guy who we all really enjoyed getting to know. I have no hesitation in whole-heartedly recommending China Expedition Tours and Alex Guan!
Date of experience: 05/01/2017-18/01/2017
We had a great trip (Xian, Guilin, Tibet, Yangtze River Cruise). What a memorable time for me and my two sons. We are in Beijing for the next 2 weeks with my wife and will be doing some site seeing around the city so I have many more photos to take.
Thank you so much for assitance with the planning of the trip. Everything went smoothly and we had a great time!
I recently just discovered the Trip Advisor App for my iPhone. It has been really useful so I will post something on the web site for China Expedition Tours.
Date of experience: 08/07/2017-24/07/2017
Hi Alex, The tour that you arranged for us on Oct 11, 2012 was excellent. We enjoyed it very much. Upon arrival at Guilin airport on Oct 10th, you met us and from then on our pleasures continued. Guilin is a very lovely city in my mind but we don't arrange more time there. Soon we went to Kunming and continued our tour with another exellent guide. And the last tour in Beijing, the Forbidden City was very informative. The environment in Beijing restaurants was outstanding, have never seen such beautiful restaurants, so stylishly decorated before! Hotels were very good for the most part as well as their breakfasts. China Expedition Tours was an excellent choice for us, very flexible tours (which helps when travelling with a baby), also very informative and able to answer questions very quickly. We will be using CET again! Sincerely, Aisling Judge England
Date of experience: 11/10/2016-26/10/2016
I would like to say thank you for the wonderful trip you planned for us. We loved every part of it and must compliment you on your wonderful organization, excellent guides and drivers and how smoothly everything went. We have recommended CET to anyone who has expressed interest in a trip to China and we know that without your organization we would not have had the wonderful time we did. We were able to enjoy the whole trip knowing that we would be taken care of and the standard of the guides and drivers was all we could ask for. Our trip to China will be remembered forever Once again thank you for your efforts and organization with our trip to your fascinating and hospitable country.
Date of experience: 03/05/2018-22/05/2018
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