Shanghai to Neighbors Tours

8Tours

What customers say about us?

  • Bob
    Australia

    My wife and I brought eight college students to China for two weeks in January. I was a little hesitant to use a Chinese tour company, but Alex Guan provided a better itinerary at a better price than anyone else. He also answered all email queries immediately. The tour went off without a hitch. Alex accompanied us to ensure everything went smoothly, and he had arranged excellent guides and drivers in every city (Beijing, Xi'an, Guilin, Yangshuo, Hangzhou, and Shanghai). The hotels exceeded our expectations, and the meals he had arranged were superb. On top of all that, Alex is a great guy who we all really enjoyed getting to know. I have no hesitation in whole-heartedly recommending China Expedition Tours and Alex Guan!

    Bob2.jpg

    Date of experience: 05/01/2017-18/01/2017
  • Sherrie and Gary Blundell
    the U.S

    Dear Monica,

    Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
     
    All our guides were very helpful and spoke good English.
     
    Our favourite was Zoe from xi'an .  She was very flexible and knowledgeable. 
     
    The best hotel was the new world hotel in Xi'an.
     
    The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river.  Unfortunately the hostess could not speak English and the host was away on business.  Amber stayed with us until quite late to ensure we were comfortable.  Amber spoke the best English of all our guides.
     
    We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show.  We had wonderful seats in the middle of the stage. I think this was the best  show we saw.  The Yangshou river light show was good but 280yuan per person was a little expensive.  It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
     
    The only disappointment was the Yangtse River Cruise.  We paid for a room to accommodate 3 people.  On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade.  I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three.  So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people.  This room was extremely comfortable but cost 990yuan extra.  We would have preferred to have paid for the correct room first.
     
    As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary.  The food and service on the cruise was not 5 star and they were regularly trying to upsell us.   Morning Tea and afternoon tea were not included and coffee was extra except at breakfast.  On a 5 star ship you would not have to pay for anything except alcoholic drinks.
     
    Our room in Shanghai was too small to fit our luggage and 3 beds.  Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
     
     
    Regards

    Sherrie and Gary Blundell

    Date of experience: 23/09/2017-08/10/2017
  • students corps
    the U.S

    Alex Guan did an awesome job of putting together a fun itinerary for me and my friends, and at a great price at that. While I was there I felt like I had an authentic Chinese experience, which was a blast! My favorite city was Guilin, which is Alex's hometown. It was simply breathtaking! I would definitely use Alex again, and would recommend him to anyone else thinking about doing a tour of China!

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    Date of experience: 10/10/2016-29/10/2016
  • Marthe Druska
    the U.S

    Hi, Monica.Thank you for your note. My tour in Beijing was excellent - Allen (Lu You) was a fantastic tour guide and I have only good things to say about him. Our driver was also very good.

    In terms of improvements - I would have liked to have spent more time at the Summer Palace and in the Hutong, but we were on a tight schedule.

    I would also suggest that tourists not visit the pearl market - the atmosphere was not very pleasant. However, the tea house and silk factory that we visited were very good.

    I would recommend Allen as a tour guide to other tourists and would definitely return to the sights that I saw on this trip.

    Here is the picutre taken on the Great wall. Thank you again, it was a very good trip,

    Marthe

    Date of experience: 15/09/2017-17/09/2017
  • Danette
    Fennesy

    Alex, Our tour was wonderful! I felt like we visited the top sights in China and we did it thoroughly. The hotels were beautiful and every meal offered a huge selection and exceptional service. I would gladly recommend China Expedition Tour to anyone wanting to visit China! From the very first question until the last day, the service was impeccable. Quick response and explanations of all inquiries. Excellent! Sincerely!

    Date of experience: 20/08/2014-03/09/2014
  • Daniel Prohaska
    USA

    I traveled to China with a college group in January as part of a Winter Term course at my school. I would not know where to begin planning a trip to a country as diverse as China, but our itinerary put together by Alex Guan was superb! We went to six major cities and we had a genuine cultural experience. We got to see everything from the Great Wall in Beijing to the Li River in Guilin and everything in between!
    A particular highlight of the trip was that China Expedition Tours took our group to the Mutianyu section of the Great Wall - this section of the Great Wall is very well preserved and is much less crowded with tourists. Most other tour groups would have taken us to another section of the Wall which would have been more crowded. The little things like this detail of our trip made our experience with China Expedition Tours exceptionally good.
    Alex stayed with our group throughout our trip as a national guide. Everywhere we went we got an exciting history of attractions we visited and we had local guides with impeccable knowledge of their cities. Alex and our local guides did an amazing job of keeping our group on schedule so we got the most out of our trip and made every location a unique experience. Everyone at China Expedition Tours cared deeply about our enjoyment of the trip and went above and beyond what we would have expected from any tour group.
    More than just giving us an incredible trip, we made lasting friendships with the people at China Expedition Tours that I know I will be back to visit in the future. I would not trust anyone else in China with planning a future trip!

    Daniel Prohaska02.jpg

    Date of experience: 06/01/2017-21/01/2017

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