We had a really good day, and enjoyed the tour. Our guide was friendly and knowledgeable. For me, the best part of the day was actually when we took a open sided car and drove around the countryside around Yangshou. It might be worth incorporating this into the tour? My only negative feedback was the food on the boat wasn’t great, although I know that your company don’t manage the boat directly. I don’t know if there are any boats that don’t have food, as it might be worth not eating, and letting people eat in the town when they arrive?
Anyway, in general the day was great. We all really enjoyed it.
Date of experience: 27/04/2017-27/04/2017
We took a 13 days / 12 nights tour of Beijing, Xian, Guilin and Shanghai with this company. We liked a lot. Everything worked perfectly. Our guides in every city were very professional and provided us with all the information and support we need. Mrs Tang, our contact, has always been cordial, helpful and competent. We really enjoyed and recommend this tour of China.
Date of experience: 01/11/2019-14/11/2019
Sherrie and Gary Blundell
Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
All our guides were very helpful and spoke good English.
Our favourite was Zoe from xi'an . She was very flexible and knowledgeable.
The best hotel was the new world hotel in Xi'an.
The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river. Unfortunately the hostess could not speak English and the host was away on business. Amber stayed with us until quite late to ensure we were comfortable. Amber spoke the best English of all our guides.
We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show. We had wonderful seats in the middle of the stage. I think this was the best show we saw. The Yangshou river light show was good but 280yuan per person was a little expensive. It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
The only disappointment was the Yangtse River Cruise. We paid for a room to accommodate 3 people. On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade. I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three. So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people. This room was extremely comfortable but cost 990yuan extra. We would have preferred to have paid for the correct room first.
As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary. The food and service on the cruise was not 5 star and they were regularly trying to upsell us. Morning Tea and afternoon tea were not included and coffee was extra except at breakfast. On a 5 star ship you would not have to pay for anything except alcoholic drinks.
Our room in Shanghai was too small to fit our luggage and 3 beds. Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
Sherrie and Gary Blundell
Date of experience: 23/09/2017-08/10/2017
The quality of the trips was generally good. The best experience was hiking on the Great Wall in Beijing. All guides were professional, service oriented and well trained. All guides had a fairly good command of English, some better, some less. The normal communication went well. We were very much pleased with Alex, our guide in Shanghai, who gave us very useful and to the point information. We very much appreciated his great sense of humor. All cars were clean and the drivers were always punctual and did their best to bring us safely to the visit sites. The whole trip was extremely well organized. Everything went smoothly without incidents and we are fully satisfied with the organization provided by CET. Best regards,
Date of experience: 04/09/2016-01/11/2016
Hello CET, without a doubt Great Wall views & the Li River were the most memorable attractions. We tried numerous of the restaurants & markets recommended in our confirmation letter and without exception they were all outstanding. As an over view of our experience with china expenditure tours: - My wife & I both love China, especially the Beijing region, and we will be travelling there again in the future, when we do we will use you again. What higher praise can I offer! All the very best,
Date of experience: 04/09/2016-30/10/2016
We have fantastic vacations and I want to thank you and you staff for a wonderful service.Please give from us special thank to Karen for her out standing
service, she and the driver when over the service and provide us withextra stops that
were not included in our itinerary.
Date of experience: 30/09/2014-02/10/2014
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