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What customers say about us?

We’re sure that our customers’ words talk louder than our own’s. We believe that hearing directly from those who've experienced our private China tours is the best way to understand what we’re doing. It's not just about seeing the sights and the tour itself; it's about the whole process, from planning to execution. We highly value all the feedbacks and make them to encourage us to constantly improve our services.

  • Jenny and Bevan
    Jenny and Bevan
    Australia

    We had an amazing trip, thank you so much for all your hard work in putting together our itinerary. All the guides were wonderful and their knowledge was incredible. They could not do enough for us and were always punctual, polite and fun.The hotels were very well chosen, great locations, rooms were beautiful and food was abundant.

    We even had an upgrade on arrival in Bejing which was a lovely way to start our holiday.  By the time Peter had finished with us in Bejing, I think I knew all there was to know about the Emperors and Dynasties. What would have helped would have been a “Time Line” brochure, so we could refer to which period was being talked about and where each Emperor fit in as there was so much to remember. Although we had a very full itinerary, I would have liked to see the Silk Road Markets in Bejing, I hear they are very interesting.The terracotta Soldiers in Xien were far more impressive than I had thought they would be. Grace was such a lovely Guide and obviously very proud of her job and what she has to show her guests.While we were in Guilin Amber suggested we take the chair lift to the top of a mountain and view Guilin from there.  I am so glad we did, it was amazing.

    Bevan came back down on the chairlift and I decided to take the louge with Amber, it was so much fun, even for someone my age (54).As we were a little early for the acrobatic show in Shanghai, Colin very kindly took us to a wonderful shopping precinct close by to the theatre, this was very much appreciated and I believe should be added to the itinerary. Colin also suggested we take the night cruise which we loved, Shangahi is so beautiful at night and what a great way to see it. The “Mag Lev” train to the airport was fantastic, my husband had always wanted to do this and was not disappointed, I think this should be offered as an extra when selling Shanghai.

    All our drivers were fantastic. We felt safe at all times even though the traffic in China was very different to what we are used to. The only thing that would
    have been nice was to return to a cool vehicle, although this was not always possible I am sure.

    The only thing that I was sometimes disappointed with was the choice of lunch venues. We chose your company because it was for small groups or in our case, only two people, and in some places we were in large dining rooms with large groups of tourists. I am sure these places are chosen for their locations and the food which was served which was wonderful.
     
    We had a most wonderful holiday and I will most certainly recommend China Expedition Tours to everyone.  I do hope we can visit China again very soon.
     
    Kindest regards
    Jenny and Bevan 

    Jenny and Bevan02.jpg

    Date of experience: 19/08/2017-03/09/2017
  • Megan Kunkle
    Megan Kunkle
    USA

    I traveled to China for the first time this past January. The trip was well-planned and fun from start to finish. Not only did Alex Guan do a fantastic job working with our travel dates and funds to fit a lot into our itinerary, he's also a great individual to talk to and travel with. If I had any questions or concerns, I felt extremely comfortable bringing them to Alex. The same was true of the the guides he had for us in each city. They were all very knowledgable and informative. I definitely learned a lot from this trip with China Expedition Tours. However, I also feel like Alex provided us several opportunities (scheduled and unscheduled) to break the "tourist" barrier and experience the Chinese culture. One of my favorite parts of the trip was taking a bike ride in Yangshuo with our guide, David. He arranged for us to stop by a local woman's house. She gave us a tour and shared fresh fruit and peanuts with us from her garden. With China Expedition Tours, you're guaranteed an unforgettable and highly enjoyable trip! I will be contacting Alex Guan the next time I visit China!

    Date of experience: 06/01/2017-21/01/2017
  • Steve Dubois
    Steve Dubois
    the US

     Cindy was a wonderful guide. Our driver was always on time and was safe. We had a fantastic journey and will always cherish the memories. Thank you for arranging our flights,accommodations and Cindy! She made our stay informational, relaxing and fun. She was very nice, sweet,flexible and accommodating. Without Cindy our trip would not have been the same! Thank you very much for everything.


    Di McGrogan,Wayne Emme, Steve andBarbara Dubois

    Date of experience: 17/04/2017-17/04/2017
  • Curtis Cooper
    Curtis Cooper
    the U.S

    It seems a little difficult for me to figure out which is the best one in my tour because all are wonderful. I really like the Garden of the Master of Nets in Suzhou; it is a classical Chinese garden. For the shooting experience, the Great Wall made me impressed the most, it was just very amazing. Next morning, I enjoyed the beautiful sunrise at the top of the Xianggongshan Hill. Next, we had the cormorant fishing and took many photos with the white beard fisherman and his cormorants standing on his bamboo raft. It was very special that shooting on the Bund in Shanghai they organized. I had such a great shooting experience. This was a bucket list trip for me. Stepping foot on the Great Wall, seeing the Warriors, experiencing the few remaining cormorant fishermen, it was all breathtaking and deeply informative. Alex and Peter provided great insight on their country. 

      cooper-4.jpg    cooper-3.jpg


    Date of experience: 01/09/2019-14/09/2019
  • Emilio Cabrera
    Emilio Cabrera
    the U.S.A

    Monica:

    We have fantastic vacations and I want to thank you and you staff for a wonderful service.Please give from us special thank to Karen for her out standing

    service, she and the driver when over the service and provide us withextra stops that 

    were not included in our itinerary.

    Best Regards

    Emilio Cabrera

    Emilio Cabrera 02.jpg

    Date of experience: 30/09/2014-02/10/2014
  • Richard and Sylvia
    Richard and Sylvia
    British

    After looking at trip advisor, we picked 3 China based travel agencies who we thought might be able to plan a tour of the area around Beijing. One agency suggested factory tours from the outset whilst another was fairly insistent that we travel overnight by train, but Monica proved to be thoughtful and flexible.
    We have friends in Beijing and so started and ended our trip with them.
    She suggested a day trip to the Great Wall from Beijing plus a tour of Pingyao, Xi'an and Luoyang with 3 bullet train journeys and one plane flight.
    We decided not to go with a couple of her suggestions, but she was comfortable with that and re-jigged the trips to suit.
    The actual guides provided are generally contractors who can work for several agencies depending on the work available. But the choice of which guides to employ still falls on the travel agency (and availability).

    We were also very happy with our guides "Nelson" in Pingyao/Taiyuan, "Grace" in Xi'an and "Frank" in Luoyang as well as the drivers. They all turned up flawlessly on time for every appointment, helped us order lunch and always seemed happy.

    There appear to be one or two 'scams' running with guides taking commission on purchases made. But having ordered an evening dance show + meal at our hotel "Grand New World" our guide in Xi'an certainly earned what ever commission she got by making sure that my meal contained no sugar or MSG/Soy Sauce.

    Chinese drivers seem to learn to all drive at the Kamikaze school of motoring, but the drivers in Pingyao, Xi'an and Luoyang (Frank did his own driving) (also contracted but independently of the guides) did a good job of not frightening us too much.

    Chinese cyclists and motor cyclists don't even follow the correct direction of flow and often drive on the wrong side of the road. Chinese drivers hoot constantly if they want to overtake and can't quite squeeze by!

    Coffee in China generally doesn't seem very good (apart from at the large American chains).

    The Tian yuan kui hostel in Pingyao is an interesting mixture of traditional and modern. The staff were extremely lovely and the food was tasty. The hundreds of recommendations on A3 sheets on the wall in English, French, Italian, Spanish and other languages were also testament to that.

    The Grand New World hotel in Xi'an was a slice of America transported to China. Service was slightly variable. E.g. I had to go to 3 receptionists in order to find the one who was allowed to do checkouts. English from staff was variable though usually adequate.

    The Peony Hotel in Luoyang was also like a slice of America. Our safe would not work as it had no batteries in it. We struggled with language problems for about half an hour to get 4 new batteries to fit into it and then to get the Chinese maintenance lady to fit them right way round.

    The manager agreed a special picnic lunch for our train journey, but I ended up having to explain to francophone Chinese tour guide in French what we needed! But I guess episodes like this make a tour more interesting.

    Many thanks to Monica for arranging this memorable holiday.

    Date of experience: 01/09/2017-13/09/2017

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