Dear Chanel, Thank you so much for sharing your knowledge of Guilin. Our family was truely honored to be in China, to appreciate and learn more about your culture and long detailed history.We particularly enjoyed the Li River Cruise and magical mountains! We also love the Yangshuo Market, so much fun! Thank you
Date of experience: 29/03/2018-31/03/2018
Alex Guan did an awesome job of putting together a fun itinerary for me and my friends, and at a great price at that. While I was there I felt like I had an authentic Chinese experience, which was a blast! My favorite city was Guilin, which is Alex's hometown. It was simply breathtaking! I would definitely use Alex again, and would recommend him to anyone else thinking about doing a tour of China!
Date of experience: 10/10/2016-29/10/2016
I have been in Beijin, Xian, Guilin, Shanghai.
I had a fantastic experience. The chinese culture is very different.
Monica mo (from agency) provided to me a nice itinerary and also answered all e-mail queries immediately.
All guides and drives are very kindly and helpul.
I liked to much all hotel (good service, nice food, location), except hotel in Xian (cold water shower). Some hotel have wifi only at lobby.
All guide help me wiith extra information.
I have no hesitation recommending China Expedition Tours. My special thanks to Monica Mo and guide Lisi
Adriana S. - From São Paulo - Brazil
Date of experience: 18/03/2017-30/03/2017
My wife and I brought eight college students to China for two weeks in January. I was a little hesitant to use a Chinese tour company, but Alex Guan provided a better itinerary at a better price than anyone else. He also answered all email queries immediately. The tour went off without a hitch. Alex accompanied us to ensure everything went smoothly, and he had arranged excellent guides and drivers in every city (Beijing, Xi'an, Guilin, Yangshuo, Hangzhou, and Shanghai). The hotels exceeded our expectations, and the meals he had arranged were superb. On top of all that, Alex is a great guy who we all really enjoyed getting to know. I have no hesitation in whole-heartedly recommending China Expedition Tours and Alex Guan!
Date of experience: 05/01/2017-18/01/2017
Sherrie and Gary Blundell
Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
All our guides were very helpful and spoke good English.
Our favourite was Zoe from xi'an . She was very flexible and knowledgeable.
The best hotel was the new world hotel in Xi'an.
The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river. Unfortunately the hostess could not speak English and the host was away on business. Amber stayed with us until quite late to ensure we were comfortable. Amber spoke the best English of all our guides.
We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show. We had wonderful seats in the middle of the stage. I think this was the best show we saw. The Yangshou river light show was good but 280yuan per person was a little expensive. It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
The only disappointment was the Yangtse River Cruise. We paid for a room to accommodate 3 people. On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade. I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three. So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people. This room was extremely comfortable but cost 990yuan extra. We would have preferred to have paid for the correct room first.
As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary. The food and service on the cruise was not 5 star and they were regularly trying to upsell us. Morning Tea and afternoon tea were not included and coffee was extra except at breakfast. On a 5 star ship you would not have to pay for anything except alcoholic drinks.
Our room in Shanghai was too small to fit our luggage and 3 beds. Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
Sherrie and Gary Blundell
Date of experience: 23/09/2017-08/10/2017
We have fantastic vacations and I want to thank you and you staff for a wonderful service.Please give from us special thank to Karen for her out standing
service, she and the driver when over the service and provide us withextra stops that
were not included in our itinerary.
Date of experience: 30/09/2014-02/10/2014
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