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  • Terry Findy
    Australia

    Guilin and Yangshou were our favorite part of our trip to China.The scenery was breathtaking and the river cruise down the river was the highlight of our trip. Our tour organizer Chanel with China Expedition was beyond amazing! She would make sure to point out every detail, took great care of us and was truly wonderful. I can't praise her enough and would recommend anyone to ask for arrange tour.The countryside in Yangshou is beautiful and we rode mopeds around the fields and mountains. We spent one night at the Yangshou Mountain Retreat hotel on the river and wished we could have spent another couple of nights there. It is on a perfect spot on the river with the beautiful mountains as a backdrop. So relaxing!

    Date of experience: 20/06/2018-23/06/2018
  • Daniel Prohaska
    USA

    I traveled to China with a college group in January as part of a Winter Term course at my school. I would not know where to begin planning a trip to a country as diverse as China, but our itinerary put together by Alex Guan was superb! We went to six major cities and we had a genuine cultural experience. We got to see everything from the Great Wall in Beijing to the Li River in Guilin and everything in between!
    A particular highlight of the trip was that China Expedition Tours took our group to the Mutianyu section of the Great Wall - this section of the Great Wall is very well preserved and is much less crowded with tourists. Most other tour groups would have taken us to another section of the Wall which would have been more crowded. The little things like this detail of our trip made our experience with China Expedition Tours exceptionally good.
    Alex stayed with our group throughout our trip as a national guide. Everywhere we went we got an exciting history of attractions we visited and we had local guides with impeccable knowledge of their cities. Alex and our local guides did an amazing job of keeping our group on schedule so we got the most out of our trip and made every location a unique experience. Everyone at China Expedition Tours cared deeply about our enjoyment of the trip and went above and beyond what we would have expected from any tour group.
    More than just giving us an incredible trip, we made lasting friendships with the people at China Expedition Tours that I know I will be back to visit in the future. I would not trust anyone else in China with planning a future trip!

    Daniel Prohaska02.jpg

    Date of experience: 06/01/2017-21/01/2017
  • Sherrie and Gary Blundell
    the U.S

    Dear Monica,

    Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
     
    All our guides were very helpful and spoke good English.
     
    Our favourite was Zoe from xi'an .  She was very flexible and knowledgeable. 
     
    The best hotel was the new world hotel in Xi'an.
     
    The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river.  Unfortunately the hostess could not speak English and the host was away on business.  Amber stayed with us until quite late to ensure we were comfortable.  Amber spoke the best English of all our guides.
     
    We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show.  We had wonderful seats in the middle of the stage. I think this was the best  show we saw.  The Yangshou river light show was good but 280yuan per person was a little expensive.  It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
     
    The only disappointment was the Yangtse River Cruise.  We paid for a room to accommodate 3 people.  On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade.  I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three.  So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people.  This room was extremely comfortable but cost 990yuan extra.  We would have preferred to have paid for the correct room first.
     
    As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary.  The food and service on the cruise was not 5 star and they were regularly trying to upsell us.   Morning Tea and afternoon tea were not included and coffee was extra except at breakfast.  On a 5 star ship you would not have to pay for anything except alcoholic drinks.
     
    Our room in Shanghai was too small to fit our luggage and 3 beds.  Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
     
     
    Regards

    Sherrie and Gary Blundell

    Date of experience: 23/09/2017-08/10/2017
  • Jonathan Edelshain
    the U. K

    Hi Monica

    Sorry I took a while to reply but went to Wales for a few days!

    First of all a Big thankyou-your guides Rockie and Grace were superb-nothing was too much for them and they were very professional and enthusiastic making my experience in China a trip of a lifetime!

    I enjoyed trip immensely ,learnt a lot,took 1000 photos and 2 hrs of video-Am inviting whole family around for a china night to show off photos and video!

    Thankyou to you and your superb guides Grace and Rockie!!

    Yours Sincerely,

    Jonathan Edelshain

    Date of experience: 13/08/2017-18/08/2017
  • Lusaih
    Germany

    We had great time wit China Expedition tour company in Guilin!
    I can't say enough good things about our experience with China Expedition tour company,From the initial selection of Guilin and Yangshuo as our destination to the service we received from arrival in Guilin to our departure, our tour organizer Channel from China Expedition tour company exceeded our already high expectations. The hotel was in an excellent location, Our guide was a wealth of information, everything from history to culture to how silk is made to where the five star hotels were so that we could use Western style toilets. China Expedition tour company treated us like VIP guests! I highly recommend them. 

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    Date of experience: 10/05/2019-26/05/2019
  • Tauras
    Britain

    Hi Alex,

    Sorry for so long salience from my side. Had a lot of work plus business trips ….

    Firstly I want to thank you for perfectly organizing things inside our trip in China. Everything was as agreed except one. If you ask my opinion regarding guides the weakest was in Lhasa and strongest were in Shangri-La and Beijing. If you need details – please ask.

    In my opinion in all areas of life all people can improve. And there is no end to this process. That way I’m writing to you theses small remarks. But if I have to evaluate the services I have received from your company I can state 10 out of 10!

    Once more than you for perfect services!

    Tauras

    Date of experience: 21/05/2018-18/06/2018

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