We just wanted to drop you a note to say what a fantastic time we had. Sunny was an amazing guide - Knowledgeable, friendly, and a true pleasure to be in the company of！ Thank you!
Date of experience: 08/08/2018-08/08/2018
I traveled to China with a college group in January as part of a Winter Term course at my school. I would not know where to begin planning a trip to a country as diverse as China, but our itinerary put together by Alex Guan was superb! We went to six major cities and we had a genuine cultural experience. We got to see everything from the Great Wall in Beijing to the Li River in Guilin and everything in between!
A particular highlight of the trip was that China Expedition Tours took our group to the Mutianyu section of the Great Wall - this section of the Great Wall is very well preserved and is much less crowded with tourists. Most other tour groups would have taken us to another section of the Wall which would have been more crowded. The little things like this detail of our trip made our experience with China Expedition Tours exceptionally good.
Alex stayed with our group throughout our trip as a national guide. Everywhere we went we got an exciting history of attractions we visited and we had local guides with impeccable knowledge of their cities. Alex and our local guides did an amazing job of keeping our group on schedule so we got the most out of our trip and made every location a unique experience. Everyone at China Expedition Tours cared deeply about our enjoyment of the trip and went above and beyond what we would have expected from any tour group.
More than just giving us an incredible trip, we made lasting friendships with the people at China Expedition Tours that I know I will be back to visit in the future. I would not trust anyone else in China with planning a future trip!
Date of experience: 06/01/2017-21/01/2017
Richard and Sylvia
After looking at trip advisor, we picked 3 China based travel agencies who we thought might be able to plan a tour of the area around Beijing. One agency suggested factory tours from the outset whilst another was fairly insistent that we travel overnight by train, but Monica proved to be thoughtful and flexible.
We have friends in Beijing and so started and ended our trip with them.
She suggested a day trip to the Great Wall from Beijing plus a tour of Pingyao, Xi'an and Luoyang with 3 bullet train journeys and one plane flight.
We decided not to go with a couple of her suggestions, but she was comfortable with that and re-jigged the trips to suit.
The actual guides provided are generally contractors who can work for several agencies depending on the work available. But the choice of which guides to employ still falls on the travel agency (and availability).
We were also very happy with our guides "Nelson" in Pingyao/Taiyuan, "Grace" in Xi'an and "Frank" in Luoyang as well as the drivers. They all turned up flawlessly on time for every appointment, helped us order lunch and always seemed happy.
There appear to be one or two 'scams' running with guides taking commission on purchases made. But having ordered an evening dance show + meal at our hotel "Grand New World" our guide in Xi'an certainly earned what ever commission she got by making sure that my meal contained no sugar or MSG/Soy Sauce.
Chinese drivers seem to learn to all drive at the Kamikaze school of motoring, but the drivers in Pingyao, Xi'an and Luoyang (Frank did his own driving) (also contracted but independently of the guides) did a good job of not frightening us too much.
Chinese cyclists and motor cyclists don't even follow the correct direction of flow and often drive on the wrong side of the road. Chinese drivers hoot constantly if they want to overtake and can't quite squeeze by!
Coffee in China generally doesn't seem very good (apart from at the large American chains).
The Tian yuan kui hostel in Pingyao is an interesting mixture of traditional and modern. The staff were extremely lovely and the food was tasty. The hundreds of recommendations on A3 sheets on the wall in English, French, Italian, Spanish and other languages were also testament to that.
The Grand New World hotel in Xi'an was a slice of America transported to China. Service was slightly variable. E.g. I had to go to 3 receptionists in order to find the one who was allowed to do checkouts. English from staff was variable though usually adequate.
The Peony Hotel in Luoyang was also like a slice of America. Our safe would not work as it had no batteries in it. We struggled with language problems for about half an hour to get 4 new batteries to fit into it and then to get the Chinese maintenance lady to fit them right way round.
The manager agreed a special picnic lunch for our train journey, but I ended up having to explain to francophone Chinese tour guide in French what we needed! But I guess episodes like this make a tour more interesting.
Many thanks to Monica for arranging this memorable holiday.
Date of experience: 01/09/2017-13/09/2017
Hi,Dear Carina.We just returned from the Canada after an extended holiday. I am not in the habit of filling in those feedback forms but I feel your company certainly deserves some feedback during our stay in your country.
we definitely have a wonderful time in China.I must compliment you on the organization of our tour both in China. Everything is arragned so perfectly.
The guides and drivers were all polite, punctual and obliging.We enjoyed each dining experience and they are so delicious.We love Chinese food, especially Dumpling Banquet in Xi'an and Peking duck in Beijing.The hotels are comfortable and tidy.
We would highly recommend your company and indeed we have done so to our friends and family both in the US and Canada.
I am happy for you to use these compliments on your website but I do not want my email address given.once again, thank you for a fabulous experience.
Date of experience: 08/08/2013-22/09/2013
Derick Royaards Walker
the U. K
We heard of Alex through friends who had used him before. He organised an interesting two-week itinerary for us, combining traditional tourist attractions with some more individual activities. If you can, visit the Panda Breeding institute in Chengdu and the highlight of our tour was a home stay in an apartment with probably the finest rooftop views in Guilin. The three star hotels were all in perfect locations and far better facilities than we expected - apart from some of the breakfasts which can be an acquired taste. Our guides all spoke very good English and went out of their way to show us round street markets or recommend restaurants (A Sichuan Hotpot is a great experience). Using travel agents in another country can be a risk, but China Expedition Tours combined high levels of professionalism with great value for money. Many thanks to Alex and Team!
Date of experience: 07/05/2017-21/05/2017
Alex, Our tour was wonderful! I felt like we visited the top sights in China and we did it thoroughly. The hotels were beautiful and every meal offered a huge selection and exceptional service. I would gladly recommend China Expedition Tour to anyone wanting to visit China! From the very first question until the last day, the service was impeccable. Quick response and explanations of all inquiries. Excellent! Sincerely!
Date of experience: 20/08/2014-03/09/2014
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