Dear , We happily got the flexible individual tour we wanted. The reason we paid extra money to tour as a small family was the expectation that each guide would to be able to be flexible to meet our individual needs and interests. We could not be happier with the delivery of CET and each of their city guides. They met and exceeded our standards consistently. We spent the most time with your guides. The visit to the wall including the bike ride was enjoyed by all. The Li river cruise is simply outstanding and memorable. The drive through the country side in open air bus was a hit. Thanks,
Date of experience: 11/09/2016-17/10/2016
Sherrie and Gary Blundell
Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
All our guides were very helpful and spoke good English.
Our favourite was Zoe from xi'an . She was very flexible and knowledgeable.
The best hotel was the new world hotel in Xi'an.
The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river. Unfortunately the hostess could not speak English and the host was away on business. Amber stayed with us until quite late to ensure we were comfortable. Amber spoke the best English of all our guides.
We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show. We had wonderful seats in the middle of the stage. I think this was the best show we saw. The Yangshou river light show was good but 280yuan per person was a little expensive. It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
The only disappointment was the Yangtse River Cruise. We paid for a room to accommodate 3 people. On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade. I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three. So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people. This room was extremely comfortable but cost 990yuan extra. We would have preferred to have paid for the correct room first.
As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary. The food and service on the cruise was not 5 star and they were regularly trying to upsell us. Morning Tea and afternoon tea were not included and coffee was extra except at breakfast. On a 5 star ship you would not have to pay for anything except alcoholic drinks.
Our room in Shanghai was too small to fit our luggage and 3 beds. Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
Sherrie and Gary Blundell
Date of experience: 23/09/2017-08/10/2017
It was all so wonderful - and the home stays were the best!! What an amazing opportunity that was for us to get a more real experience of being in China. If I were younger I would want to learn Chinese and go live there for a year or so. As I age I feel a strong sense of wanting to know what the world really is and will be like when I'm gone. I want to feel that there's good hope for understanding and peace in the world --- --- and I so felt that among the people we met there. How could all those hardworking, intelligent and kind folks, who are striving to do their best and who care so much about their children, put up with anything but the best of opportunities? I'm not worried for two generations from now, and maybe only one.
The sheer bigness of buildings and squares and traffic and crowds was impressive to me especially too, in the ways that somehow it all appeared to be working in usually peaceful and often exciting ways.
And of course the cutting edge of things is always exciting to experience - Shanghai being especially great for that. Besides the variety and creativity in the tall buildings and the amazing Shanghai Museum, the Museum of Contemporary Art there was mind-blowing to me. With a beautiful exhibit of art by emerging young artists, the works were often both quite delicate and also wrenching - most stimulating! I wondered if there was much censorship and if it didn't somehow make for greater discipline and help to create art that was more deeply meaningful.... and of course with the rich history of art you all have under your skin somewhere...I haven't been moved so much by an art exhibition in a long time.
Date of experience: 20/05/2012-06/06/2012
We had a great trip (Xian, Guilin, Tibet, Yangtze River Cruise). What a memorable time for me and my two sons. We are in Beijing for the next 2 weeks with my wife and will be doing some site seeing around the city so I have many more photos to take.
Thank you so much for assitance with the planning of the trip. Everything went smoothly and we had a great time!
I recently just discovered the Trip Advisor App for my iPhone. It has been really useful so I will post something on the web site for China Expedition Tours.
Date of experience: 08/07/2017-24/07/2017
Honolulu, Hawaii, USA
I cannot thank you enough for all of your coordination for our trip in Guilin. Mandy and I thoroughly enjoyed Alex Guan, tour guide, and Mr. Jong (the driver). Alex also has a good command of the English language and a good sense of humor. Alex was very attentive, punctual and could easily resolve whatever issue we brought up. I would highly recommend Alex for any tour. He wondered why he wasn’t our guide on Monday at the orphanage and I told him that for some reason a Linn from BLAS got involved for that arrangement and I thought she was with the government in order to get us into the orphanage. Alex told us to call him if there were any problems.
Date of experience: 25/06/2012-11/07/2012
Mr. John Mayer
We booked three-day trekking on the Great Wall. It was far beyond our expectation. Hiking the Great Wall is the best option to get to know the history of the Wall and had the awesome view of it. The section we trekked are most unrecovered and remote part of the Great Wall. Our guide, Richard is very friendly and professional. We learnt a lot from him about the history of the Great Wall. And we were lucky enough to view beautiful sunrise and sunset. It is well worth the long hiking. We highly recommend the tour for anyone who want to visit the Great Wall.
Date of experience: 24/05/2018-26/05/2018
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