Thanks for an extremely well organised tour.It was fantastic to have somebody there to meet us at every airport and to have a seat as planned at every airport.
All our guides were very helpful and spoke good English.
Our favourite was Zoe from xi'an . She was very flexible and knowledgeable.
The best hotel was the new world hotel in Xi'an.
The homestay in Guilin was amazing, we couldn't believe the views. Guilin is a beautiful city and our hotel room provided views of the river. Unfortunately the hostess could not speak English and the host was away on business. Amber stayed with us until quite late to ensure we were comfortable. Amber spoke the best English of all our guides.
We saw an incredible acrobatic show in shanghai and would like to thank Tony for changing us to the Circus World show. We had wonderful seats in the middle of the stage. I think this was the best show we saw. The Yangshou river light show was good but 280yuan per person was a little expensive. It would be good to make you customers aware to the optional tours and how much they cost so that they can plan their time and budget appropriately.
The only disappointment was the Yangtse River Cruise. We paid for a room to accommodate 3 people. On arrival we were taken to the room and told that we could squeeze a bed into the room but we should upgrade. I had to agree, we could not fit into the room if we had another bed in there. A double room was not appropriate for a family of three. So we had no alternative to upgrade to an Executive room with plenty of room to accommodate 3people. This room was extremely comfortable but cost 990yuan extra. We would have preferred to have paid for the correct room first.
As we did not have accommodation vouchers we did not know what was booked so had to believe them that the booked room was inadequate. Lunch was not included on the last day of the cruise as indicated on the itinerary. The food and service on the cruise was not 5 star and they were regularly trying to upsell us. Morning Tea and afternoon tea were not included and coffee was extra except at breakfast. On a 5 star ship you would not have to pay for anything except alcoholic drinks.
Our room in Shanghai was too small to fit our luggage and 3 beds. Once again we could have upgraded for 100yuan a night. This is definitely something you should consider in the future. We would prefer to pay a little extra to be comfortable but would prefer to be offered this in advance, not on the day of arrival.
Sherrie and Gary Blundell
Date of experience: 23/09/2017-08/10/2017
I have been in Beijin, Xian, Guilin, Shanghai.
I had a fantastic experience. The chinese culture is very different.
Monica mo (from agency) provided to me a nice itinerary and also answered all e-mail queries immediately.
All guides and drives are very kindly and helpul.
I liked to much all hotel (good service, nice food, location), except hotel in Xian (cold water shower). Some hotel have wifi only at lobby.
All guide help me wiith extra information.
I have no hesitation recommending China Expedition Tours. My special thanks to Monica Mo and guide Lisi
Adriana S. - From São Paulo - Brazil
Date of experience: 18/03/2017-30/03/2017
My daughters and I went to Shanghai to attend an Expo,thus we had limited time for sightseeing. My daughters wanted to see the mountains of Huangshan (Yellow Mountains) and the ancient village of Hongcun. Our only available days were April 30 to May 2, which unfortunately is a long holiday in China thus a lot of Chinese were expected to visit these very popular tourist sites. China Expedition Tours rearranged our schedule to make sure that we will not be wasting our limited time on lining up. They also assigned to us an energetic and very knowledgeable tour guide who also spoke English very well. China Expedition Tours’ attention to details made sure that we were able to appreciate the culture and craftsmanship of the Chinese people (which dates back to centuries ago) and to enjoy the mystical Yellow Mountains.
Date of experience: 29/04/2018-01/05/2018
Derick Royaards Walker
the U. K
We heard of Alex through friends who had used him before. He organised an interesting two-week itinerary for us, combining traditional tourist attractions with some more individual activities. If you can, visit the Panda Breeding institute in Chengdu and the highlight of our tour was a home stay in an apartment with probably the finest rooftop views in Guilin. The three star hotels were all in perfect locations and far better facilities than we expected - apart from some of the breakfasts which can be an acquired taste. Our guides all spoke very good English and went out of their way to show us round street markets or recommend restaurants (A Sichuan Hotpot is a great experience). Using travel agents in another country can be a risk, but China Expedition Tours combined high levels of professionalism with great value for money. Many thanks to Alex and Team!
Date of experience: 07/05/2017-21/05/2017
Hi Monica.The tour went very well and as I said to Helen.we can never prepare a tour in China so we will be looking to another 4 or 5 cities to do next time with you help. lease note that what I say below is not critical but for you to give some thought to.
Beijing:Guide Rock was good in so much as picking us up and listening to what we asked of him in information. He could have been more forward in pointing out things of interest without us having to ask as I think that is his job and he should be constantly pointing out things of interest for but he spent majority of time talking to the driver (about what we do not know as it was Chinese)
Xian:Grace was very good and we learnt so much. The hotel was the best I have
been in for a long time. My previous 2 visits the hotels were in the centre and only average.
Guilin:Lizzie kept us informed and entertained. I think the rice fields tour should be included in your tours as they really enjoyed it.The better rice field tour I have been on twice was unavailable due to road works.
Shanghai:Guilie was good but could do a little more talking about matters of interest.I think one water town visit is enough as the 2nd is virtually the same as the first.There must be other items of interest in such a large city.
Thanks again for your interest in our discussion and ging them an insight into China.Best wishes to Alex and the future for the company.
Date of experience: 19/05/2017-31/05/2017
It was all so wonderful - and the home stays were the best!! What an amazing opportunity that was for us to get a more real experience of being in China. If I were younger I would want to learn Chinese and go live there for a year or so. As I age I feel a strong sense of wanting to know what the world really is and will be like when I'm gone. I want to feel that there's good hope for understanding and peace in the world --- --- and I so felt that among the people we met there. How could all those hardworking, intelligent and kind folks, who are striving to do their best and who care so much about their children, put up with anything but the best of opportunities? I'm not worried for two generations from now, and maybe only one.
The sheer bigness of buildings and squares and traffic and crowds was impressive to me especially too, in the ways that somehow it all appeared to be working in usually peaceful and often exciting ways.
And of course the cutting edge of things is always exciting to experience - Shanghai being especially great for that. Besides the variety and creativity in the tall buildings and the amazing Shanghai Museum, the Museum of Contemporary Art there was mind-blowing to me. With a beautiful exhibit of art by emerging young artists, the works were often both quite delicate and also wrenching - most stimulating! I wondered if there was much censorship and if it didn't somehow make for greater discipline and help to create art that was more deeply meaningful.... and of course with the rich history of art you all have under your skin somewhere...I haven't been moved so much by an art exhibition in a long time.
Date of experience: 20/05/2012-06/06/2012
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